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Jazz Team server /jts/admin style sheet caused display problem

 Hello, all, we are experienceing display problems with CLM 4.0. The symptom is this: if you reboot websphere app server, all pages are displaying well, however, after a while, the display of the page gets messed up.

The following are in jts.log:

2012-08-08 13:53:58,414 [              WebContainer : 8] ERROR net.jazz.ajax.servlets.StyleSheetServlet            - GET https://ivvrqmsrv:9443/jts/web/_style/
?include=A~&etag=D3j7gLKIwIe_en_US&_proxyURL=%2FjtsHEADER: Host = ivvrqmsrv:9443
HEADER: Connection = keep-alive
HEADER: User-Agent = Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.60 Safari/537.1
HEADER: Accept = text/css,*/*;q=0.1
HEADER: Referer = https://ivvrqmsrv:9443/jts/admin
HEADER: Accept-Encoding = gzip,deflate,sdch
HEADER: Accept-Language = en-US,en;q=0.8
HEADER: Accept-Charset = ISO-8859-1,utf-8;q=0.7,*;q=0.3
HEADER: Cookie = net-jazz-ajax-cookie-rememberUserId=
Parameter: include = [A~]
Parameter: _proxyURL = [/jts]
Parameter: etag = [D3j7gLKIwIe_en_US]

java.lang.NullPointerException
at net.jazz.ajax.model.Sprite.writeCSS(Sprite.java:125)
at net.jazz.ajax.model.StyleSheet.rewriteUrls(StyleSheet.java:224)
at net.jazz.ajax.model.StyleSheet.write(StyleSheet.java:240)
at net.jazz.ajax.servlets.ResourceGraph.writeCSS(ResourceGraph.java:306)
at net.jazz.ajax.servlets.StyleSheetServlet.write(StyleSheetServlet.java:24)
at net.jazz.ajax.servlets.AbstractResourceServlet.doGet(AbstractResourceServlet.java:67)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:575)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:34)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:68)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1214)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:774)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:456)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:125)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:92)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:192)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:89)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:926)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1023)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:895)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:195)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1659)

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Question asked: Aug 08 '12, 2:01 p.m.

Question was seen: 4,734 times

Last updated: Sep 26 '12, 7:03 p.m.

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