It's all about the answers!

Ask a question

Work flow modification and the effect on reporting

Sterling Ferguson-II (1.6k8273265) | asked Aug 06 '12, 11:16 a.m.

We are using the formal process template. Using the defect work item, you can go from New->Resolve, then Resolve->Close. I have a customer who wants to go from New->Close.

That's easy to do, but does it have any effect on reporting? If I am looking at how long it takes to work items, will I be missing out on this data? Is there some type of "Resolve..." report that this will never appear on?


One answer

permanent link
ankur sharma (66212228) | answered Aug 16 '12, 3:36 a.m.
If you set the "Resolve Action" to "Close" in the workflow then the queries should keep working as before.

Your answer

Register or to post your answer.