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Work flow modification and the effect on reporting


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Sterling Ferguson-II (1.6k9283269) | asked Aug 06 '12, 11:16 a.m.
 Hello,

We are using the formal process template. Using the defect work item, you can go from New->Resolve, then Resolve->Close. I have a customer who wants to go from New->Close.

That's easy to do, but does it have any effect on reporting? If I am looking at how long it takes to work items, will I be missing out on this data? Is there some type of "Resolve..." report that this will never appear on?

thanks

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ankur sharma (66212228) | answered Aug 16 '12, 3:36 a.m.
JAZZ DEVELOPER
If you set the "Resolve Action" to "Close" in the workflow then the queries should keep working as before.

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