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RRDI 5.0.2 - Request state history


VK L (8177156159) | asked Mar 11 '15, 10:57 a.m.
edited Mar 16 '15, 11:58 a.m.
Hi All,
I am looking to create Defect Aging report - showing the no.of days in a particular state for each defect. Used RRDI->Request state history. I noticed that the "days in state" value is not correct, looks like its calculated differently as per state history id order - but the actual state-flow of changes is different in RTC item itself.
There is only 1 state-change done after 8 days [*Say, state a->state b]. But it shows 4-5 change-entries with the value "8". State-flow is correct, but the ordering and calculation looks to be incorrect.
Please advise.  
Thanks.

Comments
Jackie Albert commented Mar 11 '15, 11:02 a.m.

What version of RRDI are you using?


VK L commented Mar 11 '15, 11:56 a.m.

Hi,
RRDI 5.0.2

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