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question asked: Nov 20 '14, 12:21 a.m.
question was seen: 4,276 times
last updated: Dec 31 '14, 3:37 p.m.

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Open Defects count per month (RRDI report)

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VK L (817●7●157●159) | asked Nov 20 '14, 12:21 a.m.
edited Nov 20 '14, 11:56 p.m.
 Hi All,
How to report on open defects count on monthly basis - including previous months?
Is this level of data available? 

Please advise
Thanks.

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Kevin Ramer (4.5k●9●186●201) | answered Dec 31 '14, 3:35 p.m.
edited Dec 31 '14, 3:37 p.m.
In the Request Metrics section there are Request Creation Metrics under Change Mangement section of the DW package.  One of the tutorials on this youtube channel shows how to use:

http://www.youtube.com/user/IBMJazz/videos?query=reporting

Of course, when you say "open" you _might_ mean what defects are not yet resolved, rather than simply created, but using the Creation metrics in conjunction with Request Status you can get historic information.

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