It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×10,908
×7,387
×6,077

question asked: Jun 11 '12, 4:28 p.m.
question was seen: 4,051 times
last updated: Jun 14 '12, 10:14 p.m.

Related questions

FAQ - How this Forum works

How can I define what record type to use when creating a defect through RQM?

0
Frank Sullivan (56●4●6) | asked Jun 11 '12, 4:28 p.m.
edited Jun 13 '12, 1:22 p.m.
I have successfully integrated RQM to CQWeb, however, when I go to create a new defect it is creating a Support Request instead. Where can I define what record type to create through RQM? It is currently creating a Support Request and we would like it to open as a Defect.

Thanks in advanced
Comments
Frank Sullivan commented Jun 12 '12, 12:04 p.m.

Anyone have anything I can try?

Seth Packham commented Jun 13 '12, 1:02 p.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER

We require all postings to have a clear, specific QUESTION in the title field. Please edit this right away to rephrase the title as a proper question. It will probably help in getting responses too.

Frank Sullivan commented Jun 13 '12, 1:05 p.m.

Thanks Seth. I have edited the question

One answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Bing Dong Ma (196●2) | answered Jun 13 '12, 11:45 p.m.
JAZZ DEVELOPER
Hi, there is no this feature, you could submit your request to development here.  Thanks.
Comments
Frank Sullivan commented Jun 14 '12, 11:33 a.m.

Does it just open whatever is set as a default in ClearQuest? It currently is opening up a support request and not a defect, even though it says create defect.

Bing Dong Ma commented Jun 14 '12, 10:14 p.m.
JAZZ DEVELOPER

Right, it open whatever is set as default in ClearQuest. If several types are set as default, then the first default type is been used. You could have a try to set Defect type as default to see whether it works.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.