Problem installing Server Activation Kit

When attempting to load a server activation jar via the "Server
Activation Key" section of the "License Key
Management" page of the admin UI, receive the following
message:

Client Access Type 'Contributor' will be deactivated. See 'Client
Access Licenses Activation Keys" section for more information.
Client Access Type 'Developer' will be deactivated. See 'Client
Access Licenses Activation Keys' section for more information.

I see in this thread:
https://jazz.net/forums/viewtopic.php?t=1794&sid=fb9ad2c23693489c8ea9b5caf6968c0f
that it is possible to enter in the number of CALs purchased.

I can enter a value in the field to allow for the correct number of
licenses, but do not see a way to save the value. The error message
above is in place of the usual "Save" button.

You will see the messages you are seeing if you are installing a server
activation kit for a different edition of the server than you are
currently running. Are you doing that?

You can only update the number of purchased CALs if you have previously
purchased and installed the new CAL activation key. We should probably
fix the first problem before tackling the purchase count issue.

Matt Lavin
Jazz Server Team


shelbyph wrote:
When attempting to load a server activation jar via the "Server
Activation Key" section of the "License Key
Management" page of the admin UI, receive the following
message:

Client Access Type 'Contributor' will be deactivated. See 'Client
Access Licenses Activation Keys" section for more information.
Client Access Type 'Developer' will be deactivated. See 'Client
Access Licenses Activation Keys' section for more information.

I see in this thread:
https://jazz.net/forums/viewtopic.php?t=1794&sid=fb9ad2c23693489c8ea9b5caf6968c0f

that it is possible to enter in the number of CALs purchased.
I can enter a value in the field to allow for the correct number of
licenses, but do not see a way to save the value. The error message
above is in place of the usual "Save" button.

Matt: Is there a way inspect the server activation kit to determine what
edition of the server it is for? (So we can verify whether it is
edition skew that is the problem).

Cheers,
Geoff

Matt Lavin wrote:
You will see the messages you are seeing if you are installing a
server activation kit for a different edition of the server than you
are currently running. Are you doing that?

You can only update the number of purchased CALs if you have
previously purchased and installed the new CAL activation key. We
should probably fix the first problem before tackling the purchase
count issue.

Matt Lavin
Jazz Server Team


shelbyph wrote:
When attempting to load a server activation jar via the "Server
Activation Key" section of the "License Key
Management" page of the admin UI, receive the following
message:

Client Access Type 'Contributor' will be deactivated. See 'Client
Access Licenses Activation Keys" section for more information.
Client Access Type 'Developer' will be deactivated. See 'Client
Access Licenses Activation Keys' section for more information.

I see in this thread:
https://jazz.net/forums/viewtopic.php?t=1794&sid=fb9ad2c23693489c8ea9b5caf6968c0f

that it is possible to enter in the number of CALs purchased. I can
enter a value in the field to allow for the correct number of
licenses, but do not see a way to save the value. The error message
above is in place of the usual "Save" button.

The activation kit that was provided:

Standard edition Server License

Server information:

Server: Rational Jazz Team Server
Version: 1.0
Edition: Standard
Description: Rational Jazz Team Server Standard is designed for medium
to large teams, and is limited to 250 licensed users.
Build ID: I20080618-1642
License Key: Trial - Expires August 25, 2008

After you upload the server activation kit, the web UI should be updated
to give a detailed reason for the CAL key deactivation. The messages
you copied would have come from the top of the screen, next to the
'save' button. There should be more detailed reasons in the Client
Access License section.