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RTC advisor is not showing in the Precondition


Raj Kapoor (2741925) | asked Nov 21 '16, 11:04 a.m.
 Hi,

1. I followed mentioned url completely-
https://www.ibm.com/developerworks/community/blogs/extendingrtc/entry/checksummaryadvisor?lang=en

2, Restarted the services.
3. Clicked on link-
https://localhost:9443/ccm/admin?internal#action=com.ibm.team.repository.admin.provisionStatus
output-
CRJAZ0303I The profile install from "file:ccm/sites/rtc-check-summary-advisor-site" was started at "Mon Nov 21 20:05:15 IST 2016".

CRJAZ0300I This feature is being installed: "rtc_check_summary_advisor_feature_1.0.0.201611211855".
CRJAZ0299I Installing bundle from the URL "file:/C%3a/PROGRA~1/ibm/JAZZTE~1/server/conf/ccm/sites/rtc-check-summary-advisor-site/plugins/rtc-summary-check-advisor_1.0.0.201611211855.jar".

CRJAZ0303I The profile install from "file:ccm/sites/rtc-commons-update-site" was started at "Mon Nov 21 20:05:16 IST 2016".

Still Advisor is not visble under precondition

2 answers



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Michele Pegoraro (1.8k12110101) | answered Nov 22 '16, 4:26 a.m.
If the extension works on debug mode on a jetty instance, this problem is usually caused by one of these problems:
- wrong operationId
- not actually deployed (the provision status does not shown your plugin loaded correctly)
- eclipse client not restarted after the reboot of jazz platform

Michele.

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Ralph Schoon (56.8k23642) | answered Nov 21 '16, 11:40 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
 No way anyone can tell what it wrong. It is definitely a deployment problem. My hint: follow https://rsjazz.wordpress.com/2015/09/30/learning-to-fly-getting-started-with-the-rtc-java-apis/ especially the Rational Team Concert Extensions Workshop. Test your extension runs on Jetty and then try to package it to deploy it. 

You also want to request a server reset https://rsjazz.wordpress.com/2014/06/12/is-the-extension-deployed-how-can-i-redeploy/ .

Last word: Don't install any Jazz Server products into Program Files.

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