RTC advisor is not showing in the Precondition
![](http://jazz.net/_images/myphoto/c7906f3b115dbf37b6f561f4643f59b5.jpg)
Hi,
1. I followed mentioned url completely-
https://www.ibm.com/developerworks/community/blogs/extendingrtc/entry/checksummaryadvisor?lang=en
2, Restarted the services.
3. Clicked on link-
https://localhost:9443/ccm/admin?internal#action=com.ibm.team.repository.admin.provisionStatus
output-
CRJAZ0303I The profile install from "file:ccm/sites/rtc-check-summary-advisor-site" was started at "Mon Nov 21 20:05:15 IST 2016".
CRJAZ0300I This feature is being installed: "rtc_check_summary_advisor_feature_1.0.0.201611211855".
CRJAZ0299I Installing bundle from the URL "file:/C%3a/PROGRA~1/ibm/JAZZTE~1/server/conf/ccm/sites/rtc-check-summary-advisor-site/plugins/rtc-summary-check-advisor_1.0.0.201611211855.jar".
CRJAZ0303I The profile install from "file:ccm/sites/rtc-commons-update-site" was started at "Mon Nov 21 20:05:16 IST 2016".
CRJAZ0300I This feature is being installed: "rtc_check_summary_advisor_feature_1.0.0.201611211855".
CRJAZ0299I Installing bundle from the URL "file:/C%3a/PROGRA~1/ibm/JAZZTE~1/server/conf/ccm/sites/rtc-check-summary-advisor-site/plugins/rtc-summary-check-advisor_1.0.0.201611211855.jar".
CRJAZ0303I The profile install from "file:ccm/sites/rtc-commons-update-site" was started at "Mon Nov 21 20:05:16 IST 2016".
Still Advisor is not visble under precondition
2 answers
![](http://jazz.net/_images/myphoto/c7906f3b115dbf37b6f561f4643f59b5.jpg)
If the extension works on debug mode on a jetty instance, this problem is usually caused by one of these problems:
- wrong operationId
- not actually deployed (the provision status does not shown your plugin loaded correctly)
- eclipse client not restarted after the reboot of jazz platform
Michele.
- wrong operationId
- not actually deployed (the provision status does not shown your plugin loaded correctly)
- eclipse client not restarted after the reboot of jazz platform
Michele.
![](http://jazz.net/_images/myphoto/c7906f3b115dbf37b6f561f4643f59b5.jpg)
No way anyone can tell what it wrong. It is definitely a deployment problem. My hint: follow https://rsjazz.wordpress.com/2015/09/30/learning-to-fly-getting-started-with-the-rtc-java-apis/ especially the Rational Team Concert Extensions Workshop. Test your extension runs on Jetty and then try to package it to deploy it.
You also want to request a server reset https://rsjazz.wordpress.com/2014/06/12/is-the-extension-deployed-how-can-i-redeploy/ .
Last word: Don't install any Jazz Server products into Program Files.