It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×10,962
×2,352

question asked: Jun 06 '12, 7:27 a.m.
question was seen: 5,920 times
last updated: Jun 13 '12, 9:15 p.m.

Related questions

Problem in installing RQMWordExcelImport Utility

0
Chandrahasa Reddy D (57●1●53●60) | asked Jun 06 '12, 7:27 a.m.
Hi,
I installed RQMWordExcelImport utility but I am not able to see the AddIn in spreadsheet.. Any suggestions for troubleshooting this issue?

3 answers

Most liked answers ↑|Newest answers|Oldest answers

1
permanent link
Jerry Shengulette (639●1●4) | answered Jun 06 '12, 9:32 a.m.
JAZZ DEVELOPER
edited Jun 06 '12, 9:51 a.m.

Although the installation goes through without a hiccup, sometimes the RQM menu does not appear. This is mainly due to the fact that Microsoft Office sometimes fails to load the add-ins, if the add-in is built upon .NET framework v2.0 or above. See the article http://support.microsoft.com/kb/948461 for more details.

Alternatively, you can try the following options :

  • Install Microsoft Office 2003 SP3 on top of Microsoft Office 2003
  • Upgrade to Microsoft Office 2007
Comments
Chandrahasa Reddy D commented Jun 08 '12, 12:32 a.m.

I am using Microsoft Office 2007 only.. Still this issue exist.. !
0
permanent link
Jerry Shengulette (639●1●4) | answered Jun 11 '12, 11:23 a.m.
JAZZ DEVELOPER
What version of RQM and RQM Import/Export Utility are you using?
Comments
Chandrahasa Reddy D commented Jun 13 '12, 5:38 a.m.

I tried both RC5 and 3.0.1 versions !
0
permanent link
Hao Wan (1.5k●3●5) | answered Jun 11 '12, 9:54 p.m.
JAZZ DEVELOPER
another possible reason may be the excel application disable the Importer.

would you please have a check for the following:
1.go to "Excel Options" and "Add-Ins" section.
2. check whether the "Excel Importer" is in the Active Application add-ins or Inactive Application Add-ins
if it's in the Inactive Application Add-ins.
on the Manage list choose "COM Add-ins" and "Go.."
check the "Excel Importer" and press "OK"

Comments
Chandrahasa Reddy D commented Jun 13 '12, 5:40 a.m.

I tried this, but still the Add-In is not getting added into XL !

Hao Wan commented Jun 13 '12, 9:15 p.m.
JAZZ DEVELOPER

does "Excel Importer" already in Active Application add-ins list?

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.