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question asked: Jun 06 '12, 7:27 a.m.
question was seen: 5,622 times
last updated: Jun 13 '12, 9:15 p.m.

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Problem in installing RQMWordExcelImport Utility

0
Chandrahasa Reddy D (57●1●53●60) | asked Jun 06 '12, 7:27 a.m.
Hi,
I installed RQMWordExcelImport utility but I am not able to see the AddIn in spreadsheet.. Any suggestions for troubleshooting this issue?

3 answers

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1
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Jerry Shengulette (639●1●4) | answered Jun 06 '12, 9:32 a.m.
JAZZ DEVELOPER
edited Jun 06 '12, 9:51 a.m.

Although the installation goes through without a hiccup, sometimes the RQM menu does not appear. This is mainly due to the fact that Microsoft Office sometimes fails to load the add-ins, if the add-in is built upon .NET framework v2.0 or above. See the article http://support.microsoft.com/kb/948461 for more details.

Alternatively, you can try the following options :

  • Install Microsoft Office 2003 SP3 on top of Microsoft Office 2003
  • Upgrade to Microsoft Office 2007
Comments
Chandrahasa Reddy D commented Jun 08 '12, 12:32 a.m.

I am using Microsoft Office 2007 only.. Still this issue exist.. !
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Jerry Shengulette (639●1●4) | answered Jun 11 '12, 11:23 a.m.
JAZZ DEVELOPER
What version of RQM and RQM Import/Export Utility are you using?
Comments
Chandrahasa Reddy D commented Jun 13 '12, 5:38 a.m.

I tried both RC5 and 3.0.1 versions !
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Hao Wan (1.5k●3●5) | answered Jun 11 '12, 9:54 p.m.
JAZZ DEVELOPER
another possible reason may be the excel application disable the Importer.

would you please have a check for the following:
1.go to "Excel Options" and "Add-Ins" section.
2. check whether the "Excel Importer" is in the Active Application add-ins or Inactive Application Add-ins
if it's in the Inactive Application Add-ins.
on the Manage list choose "COM Add-ins" and "Go.."
check the "Excel Importer" and press "OK"

Comments
Chandrahasa Reddy D commented Jun 13 '12, 5:40 a.m.

I tried this, but still the Add-In is not getting added into XL !

Hao Wan commented Jun 13 '12, 9:15 p.m.
JAZZ DEVELOPER

does "Excel Importer" already in Active Application add-ins list?

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