Problem in installing RQMWordExcelImport Utility
3 answers
Although the installation goes through without a hiccup, sometimes the RQM menu does not appear. This is mainly due to the fact that Microsoft Office sometimes fails to load the add-ins, if the add-in is built upon .NET framework v2.0 or above. See the article http://support.microsoft.com/kb/948461 for more details.
Alternatively, you can try the following options :
- Install Microsoft Office 2003 SP3 on top of Microsoft Office 2003
- Upgrade to Microsoft Office 2007
another possible reason may be the excel application disable the Importer.
would you please have a check for the following:
1.go to "Excel Options" and "Add-Ins" section.
2. check whether the "Excel Importer" is in the Active Application add-ins or Inactive Application Add-ins
if it's in the Inactive Application Add-ins.
on the Manage list choose "COM Add-ins" and "Go.."
check the "Excel Importer" and press "OK"
