Unable to connect to rqm from excell
We would like to make use of RQMExcellmporter (Version 1.0.4465.14983).
We have two RQM servers:
- First one is 3.0.1.2 using default 9443 port
- Second one is 3.0.1.3 using 443 port (different server)
To change default port 9443 to 443 we have done the following things:
a) update tomcat server.xml file (change 9443 to 443) and,
b) update advanced properties page of application management qm (change 9443 to 443)
Second server behaviour seems OK but with RQMExcellmporter:
We are able to connect to first one server when using "Export to RQM" from xls.
We are unable to connect to second on server (message is "Invalid server, user name, or password")
Mso2Rqm debug shows: RQMConnector: Login - Error POSTing credentials to https://<My Server>:443/qm
Is there anything we can do ?
Thanks
3 answers
have you ever run the setup on the RQM server before changing the port?
and what do you mean by "ports to be open for proper behaviour" ?
Able to connect to Jazz server from Eclipse client, even from WAN.
Able to connect to RQM using Excel exporter from few sites. Other sites, including WAN throw the same error.
RQM version is 3.0.1.1.
I understand that all CLM communication happen through https. hence the port used for communication is the same for both Eclipse client, Excel Exporter or browser.
Comments
Gilles Kekenbosch
Jun 04 '12, 10:27 a.m.It seems to be a network problem - not a port one. I have moved server one to 443 and it still works from connexion from xls point of view. What are the ports to be open for proper behaviour ? 443 at least ... which else ?