Difficulties viewing burndown report on RTC 3
I am trying to get a burndown report, but whether I try via the web interface or the Eclipse client, I get a blank image. I can export it to PDF and it contains all the relevant information.
In FF ESR 10.0.4, I get a "missing plugin" box. In IE 9, nothing loads. In Chrome, nothing loads on the page, but I get a download of an SVG file, which then opens by default in IE.
The strange thing is, I can run other reports such as the defect backlog, and they show up just fine.
I am running RTC 3.0.1.2 on the client side, and 3.0.1 on the server.
In FF ESR 10.0.4, I get a "missing plugin" box. In IE 9, nothing loads. In Chrome, nothing loads on the page, but I get a download of an SVG file, which then opens by default in IE.
The strange thing is, I can run other reports such as the defect backlog, and they show up just fine.
I am running RTC 3.0.1.2 on the client side, and 3.0.1 on the server.
4 answers
In FF ESR 10.0.4, I get a "missing plugin" box. In IE 9, nothing loads. In Chrome, nothing loads on the page, but I get a download of an SVG file, which then opens by default in IE.
What does the report definition have for the output format? It sounds like that report generates SVG format output. If you edit the report template, I think you can change that to something more standard like PNG, and that should work in all browsers.