Difficulties viewing burndown report on RTC 3
I am trying to get a burndown report, but whether I try via the web interface or the Eclipse client, I get a blank image. I can export it to PDF and it contains all the relevant information.
In FF ESR 10.0.4, I get a "missing plugin" box. In IE 9, nothing loads. In Chrome, nothing loads on the page, but I get a download of an SVG file, which then opens by default in IE. The strange thing is, I can run other reports such as the defect backlog, and they show up just fine. I am running RTC 3.0.1.2 on the client side, and 3.0.1 on the server. |
4 answers
What does the report definition have for the output format? It sounds like that report generates SVG format output. If you edit the report template, I think you can change that to something more standard like PNG, and that should work in all browsers. |
Here is a Wiki topic that covers some of the issues with viewing BIRT reports in the CLM 3.0.X UI:
https://jazz.net/wiki/bin/view/Main/ReportsMigrating20To30 |
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I read the wiki, but that deals with creating your own reports. This is a built-in burndown report, so I'm not sure how to change the definition - any pointers there?
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Moti Nisenson (21●2●4)
| answered Jul 12 '12, 12:51 p.m.
JAZZ DEVELOPER edited Jul 12 '12, 12:51 p.m.
I am encountering this issue as well, the same as Chris; please note that this is for the built-in Burndown report (not a custom report) - the Burnup report works as expected.
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