Jazz CLM application level monitoring using repotools

If you are looking for a quick and dirty way to monitor whether RTC, RQM, JTS (RRC) are up or down, this Windows batch script I wrote utilizing the repotools -isServerRunning command might help you. Because repotools can be ran remotely from the application server, it allows you to detect an application outage even if the whole server or network crashes.

This script automatically sends an email notification using this Windows command line utility available for download here:
http://www.muquit.com/muquit/software/mailsend/mailsend.html

I added this script to the Windows task scheduler to run every 10 minutes.

To get this working on Windows, install an express setup of CLM onto the box you wish to conduct monitoring from, copy your server(s) <installdirectory>\server\conf directories over to the monitoring box, and create a repomonitor.bat script with the following code. Place the mailsend.exe file in the same directory as the script.

@ECHO OFF

set cust=CustomerEnvironment

set notify=support@yourcompany.com

set test.JTS=jts

set test.CCM=ccm

set test.RQM=qm



FOR /F "tokens=2* delims=.=" %%a IN ('set test.') DO (

	echo *

	echo ****************************

	echo    Checking %%a Server   

	echo ****************************

	echo *



	call repotools-%%b.bat -isServerRunning

	IF NOT ERRORLEVEL 1 (

		echo *

		echo ****************************

		echo    %%a failure on %DATE%

		echo ****************************

		echo *



		call mailsend.exe -f %cust%-repomonitor-no-reply@yourcompany.com -smtp mailout.ntsource.com -sub "%cust% Repomonitor - %%a Failure on %DATE% at %TIME%" -attach "repotools-%%b_isServerRunning.log" -t %notify%

	) ELSE (

		echo *

		echo ****************************

	 	echo      %%a is running 

		echo ****************************

		echo *

	)

)



rem PAUSE