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question asked: May 15 '12, 5:48 a.m.
question was seen: 3,654 times
last updated: Jun 10 '12, 11:46 p.m.

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Displaying an Insight report in RTC Dashboard

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VK L (817●7●157●159) | asked May 15 '12, 5:48 a.m.
Hi All,
I am creating a custom report from template in RTC -> Unable to find certain reports that i designed under the "Custom reports" folder for choosing. For e.g. under the same folder, 1 report is visible and the other is not while creating the report template from RTC . Is there any security setting that we need to set from insight side?

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Shuai Hu (41●1●1●2) | answered Jun 10 '12, 11:15 p.m.
RTC has its own embedded reporting system which is not RRDI/Insight based. But you can create a viewlet in RTC dashboard and integrate the RRDI/Insight report.
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VK L (817●7●157●159) | answered Jun 10 '12, 11:46 p.m.
Hi,
      This is resolved now. The problem was with report naming standards - There as a "/" in the report name. removed it and it works fine now

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