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Error while installing RAM 7511 server locally


Manjiri Kamat (5132325) | asked May 09 '12, 6:03 a.m.
I downloaded the RAM 7511 installable for the windows OS from the downloads section.I am planning on installing on my machine.

While installing,the installation manager did get upgraded successfully but then while installing the RAM server it gives a connection timed out error for the link
https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/.

I even tried hitting this link in the browser got a below message

Our apologies...

The page you requested cannot be found. It might have been removed, had its name changed, or is temporarily unavailable.
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If you typed the address, make sure the spelling is correct.
Note: Most addresses are also case sensitive.
If you clicked on a link, there may be a problem with that link. Let us know about it.

Can you please tell me how i could resolve this issue?.

4 answers



permanent link
Rich Kulp (3.6k38) | answered May 09 '12, 1:59 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hi,

Just try again. They've been having some problems with jazz.net.

Rich

permanent link
Manjiri Kamat (5132325) | answered May 10 '12, 12:26 a.m.
Hi,

Just try again. They've been having some problems with jazz.net.

Rich


Hi Rich,

I did try again today but i am still facing the same issue.

The error details are :

Resumable download failed: https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml.
Downloading https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml.
Downloading 'https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml' to 'C:\DOCUME~1\MANJIR~1\LOCALS~1\Temp\cicdip_manjiri_kamat\1336623441252\nf\cicURLLrepository.xml3963034368530337689xml'.
Connection timed out: connect
Elapsed time 00:21.15.
Resumable download failed: https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config.
Downloading https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config.
Downloading 'https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config' to 'C:\DOCUME~1\MANJIR~1\LOCALS~1\Temp\cicdip_manjiri_kamat\1336623462440\nf\cicURLLrepository.config8986115585013278669config'.
Connection timed out: connect
Elapsed time 00:20.87.
Repository of type CompositeRepository can not be created at location https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository.
Resumable download failed: https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml.
Downloading https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml.
Downloading 'https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml' to 'C:\DOCUME~1\MANJIR~1\LOCALS~1\Temp\cicdip_manjiri_kamat\1336623441252\nf\cicURLLrepository.xml3963034368530337689xml'.
Connection timed out: connect
Elapsed time 00:21.15.
Resumable download failed: https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config.
Downloading https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config.
Downloading 'https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config' to 'C:\DOCUME~1\MANJIR~1\LOCALS~1\Temp\cicdip_manjiri_kamat\1336623462440\nf\cicURLLrepository.config8986115585013278669config'.
Connection timed out: connect
Elapsed time 00:20.87.

Even in the browser cannot open the link.

Our apologies...

The page you requested cannot be found. It might have been removed, had its name changed, or is temporarily unavailable.
Suggested actions

If you typed the address, make sure the spelling is correct.
Note: Most addresses are also case sensitive.
If you clicked on a link, there may be a problem with that link. Let us know about it.

Thanks.

permanent link
Manjiri Kamat (5132325) | answered May 10 '12, 4:33 a.m.
Hi,

Just try again. They've been having some problems with jazz.net.

Rich


Hi Rich,

I did try again today but i am still facing the same issue.

The error details are :

Resumable download failed: https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml.
Downloading https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml.
Downloading 'https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml' to 'C:\DOCUME~1\MANJIR~1\LOCALS~1\Temp\cicdip_manjiri_kamat\1336623441252\nf\cicURLLrepository.xml3963034368530337689xml'.
Connection timed out: connect
Elapsed time 00:21.15.
Resumable download failed: https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config.
Downloading https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config.
Downloading 'https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config' to 'C:\DOCUME~1\MANJIR~1\LOCALS~1\Temp\cicdip_manjiri_kamat\1336623462440\nf\cicURLLrepository.config8986115585013278669config'.
Connection timed out: connect
Elapsed time 00:20.87.
Repository of type CompositeRepository can not be created at location https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository.
Resumable download failed: https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml.
Downloading https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml.
Downloading 'https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.xml' to 'C:\DOCUME~1\MANJIR~1\LOCALS~1\Temp\cicdip_manjiri_kamat\1336623441252\nf\cicURLLrepository.xml3963034368530337689xml'.
Connection timed out: connect
Elapsed time 00:21.15.
Resumable download failed: https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config.
Downloading https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config.
Downloading 'https://jazz.net/downloads/rational-asset-manager/7.5.1.1/7.5.1.1/install-repository/repository.config' to 'C:\DOCUME~1\MANJIR~1\LOCALS~1\Temp\cicdip_manjiri_kamat\1336623462440\nf\cicURLLrepository.config8986115585013278669config'.
Connection timed out: connect
Elapsed time 00:20.87.

Even in the browser cannot open the link.

Our apologies...

The page you requested cannot be found. It might have been removed, had its name changed, or is temporarily unavailable.
Suggested actions

If you typed the address, make sure the spelling is correct.
Note: Most addresses are also case sensitive.
If you clicked on a link, there may be a problem with that link. Let us know about it.

Thanks.


Hi Rich,

It was a proxy issue.After resolving that the installation started.
Will let you incase i face any other issue.

Another thing that i would like to know is that when do we need to install the RAM license server.Is it after the trial period is over?.

Thanks.

permanent link
Rich Kulp (3.6k38) | answered May 10 '12, 9:20 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hi,

You should install before the trial period is over. Otherwise you will be dead as of the end of the trial period. You should probably get the server and licenses about a week before so you have time to install and make sure all is fine with the license. You can install the license and server at any time. The trial license will be kept and put off to the side and can be restored up to the last day so you can try out the license server and if it fails go back to the trial license while you get it fixed.

Rich

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