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question asked: Apr 20 '12, 2:20 a.m.
question was seen: 5,795 times
last updated: Jan 07 '14, 6:38 a.m.

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RTC Client cannot login failed

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william chen (6●1) | asked Apr 20 '12, 2:20 a.m.
I created a project area under sandbox, and tried to use RTC client to login, but it always shows error.

"CRJAZ12471 The request to the server failed. The server returned http error 407 with error text "Proxy Authentication Required."

Anyone met this issue before, can you share the hints?

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Makson Lee (410●4●42●41) | answered Apr 20 '12, 9:57 p.m.
Try to make sure you are not connecting to RTC server through a web proxy.
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william chen (6●1) | answered Apr 22 '12, 10:48 p.m.
Try to make sure you are not connecting to RTC server through a web proxy.


Thanks for your reply, but per our network security policy, all Internet access are through proxy server, any suggestion here?
Comments
Alex Akilov commented Jan 06 '14, 5:31 p.m.

We have the same issue here 

sam detweiler commented Jan 07 '14, 6:38 a.m.

did you configure the proxy in eclipse?

Windows->preferences->general->network connection

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