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Getting "server is unreachable" error on initial s


John Williams (7358) | asked Apr 06 '12, 12:44 a.m.
JAZZ DEVELOPER
I am running into an issue where as I am receiving the following when I attempt to access the Setup for the first time.

"The server is unreachable. Check network connectivity." I am using the default OOTB ADMIN login.

The following is the environment. I am using a Departmental Deployment on a single machine:
    CLM 4.0 RC1
    WAS 7.0
    DB2 v9
    Window 7 64-bit

I am using Federated realm for users and I have, to the best of my knowledge, verified and double checked that I set everything up according to the documentation.

Note that I have checked and the checkbox for "Use available authentication data when an unprotected URI is accessed" is indeed selected

Any ideas on how I can resolve this? I can navigate past the initial page, but then I cannot see the URI field on the second page. If I select "Test Connection" the test runs and never completes.

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John Williams (7358) | answered Apr 10 '12, 10:29 a.m.
JAZZ DEVELOPER
Nevermind. I figured this out. One must VERY CAREFULLY confirm the WAS server version. Otherwise, this issue will result. I did not have WAS v7 with Fixpack 15. I installed WAS v8 and am fine now.

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