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question asked: Jan 10 '12, 8:33 a.m.
question was seen: 5,046 times
last updated: Jan 10 '12, 8:33 a.m.

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Need help to access View Test Plans & View Test Case opt

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Alexandre Rebouças (8●3●3) | asked Jan 10 '12, 8:33 a.m.
Whenever I navigate to the options "View Test Plans" & "View Test Cases" I get a blank screen followed by an error page (details below). This way I'm not able to use them. I am using Firefox 3.6.24.


JSP Processing Error
HTTP Error Code: 404
Error Message:
JSPG0036E: Failed to find resource /help/index.jsp
Root Cause:
java.io.FileNotFoundException: JSPG0036E: Failed to find resource /help/index.jsp


Appreciate any help here. Thank you!

2 answers

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Scarlett Li (201●4●9) | answered Jan 11 '12, 3:44 a.m.
JAZZ DEVELOPER
What's your RQM version?

Whenever I navigate to the options "View Test Plans" & "View Test Cases" I get a blank screen followed by an error page (details below). This way I'm not able to use them. I am using Firefox 3.6.24.


JSP Processing Error
HTTP Error Code: 404
Error Message:
JSPG0036E: Failed to find resource /help/index.jsp
Root Cause:
java.io.FileNotFoundException: JSPG0036E: Failed to find resource /help/index.jsp


Appreciate any help here. Thank you!
0
permanent link
Alexandre Rebouças (8●3●3) | answered Jan 11 '12, 7:34 a.m.
Version 2.0.1 iFix 1

Anyway I've already solved the problem just changing the browser default language to English instead of to leave it in Portuguese.

What's your RQM version?

Whenever I navigate to the options "View Test Plans" & "View Test Cases" I get a blank screen followed by an error page (details below). This way I'm not able to use them. I am using Firefox 3.6.24.


JSP Processing Error
HTTP Error Code: 404
Error Message:
JSPG0036E: Failed to find resource /help/index.jsp
Root Cause:
java.io.FileNotFoundException: JSPG0036E: Failed to find resource /help/index.jsp


Appreciate any help here. Thank you!

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