Email notifications for a work item based on due date
For a customer, I need to send email notifications to the owner, the HOD (a customized attribute for the work item) and a go-to-person for over due work items. The HOD and the go-to-person may not be a subscriber of the work item.
This notification is not necessary on the save of a work item but a part of a daily reporting across the project.
Any Guidance will be highly appreciated.
Regards
Bhawana
This notification is not necessary on the save of a work item but a part of a daily reporting across the project.
Any Guidance will be highly appreciated.
Regards
Bhawana
One answer
you will need to write all that in java code as a plugin on the server.
and u will need to figure out how to get the plugin launched (timer, etc) if no-one touches the workitem (it is overdue u said)..
the plugin part that sends mail notices today is
com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier
in the com.ibm.team.workitem.service plugin
note that this code is in an 'internal' class, and could be changed at any time by IBM without notification.
in a future release the handling of email FORMAT will be externalized into scripted templates..
but I don't see any timed/deadline driven event email notices
Sam
and u will need to figure out how to get the plugin launched (timer, etc) if no-one touches the workitem (it is overdue u said)..
the plugin part that sends mail notices today is
com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier
in the com.ibm.team.workitem.service plugin
note that this code is in an 'internal' class, and could be changed at any time by IBM without notification.
in a future release the handling of email FORMAT will be externalized into scripted templates..
but I don't see any timed/deadline driven event email notices
Sam