Email notifications for a work item based on due date
For a customer, I need to send email notifications to the owner, the HOD (a customized attribute for the work item) and a go-to-person for over due work items. The HOD and the go-to-person may not be a subscriber of the work item.
This notification is not necessary on the save of a work item but a part of a daily reporting across the project. Any Guidance will be highly appreciated. Regards Bhawana |
One answer
you will need to write all that in java code as a plugin on the server.
and u will need to figure out how to get the plugin launched (timer, etc) if no-one touches the workitem (it is overdue u said).. the plugin part that sends mail notices today is com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier in the com.ibm.team.workitem.service plugin note that this code is in an 'internal' class, and could be changed at any time by IBM without notification. in a future release the handling of email FORMAT will be externalized into scripted templates.. but I don't see any timed/deadline driven event email notices Sam |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.