Could not connect to Rational Team Concert, Check if the ser
Rational Asset Manager 7.2.0.1
AIX DB2 9.5 I am running Rational Asset Manager setup. The applications were successfully deployed, DBs working and connecting properly. User and authentication successfully completed. Having issue at Part 4: Configure Lifecycle management settings I provide the URL - https://sapreal.bcsdc.lexington.bm.com:9444/jazz , Enter the correct userid and password and click on 'Configure Server' and get the following error - I also tried using the url -https://sapreal.bcsdc.lexington.bm.com:9443/jazz but get the same error. Is there any resolution? Thanks, |
3 answers
Hi,
Try connecting to RTC from a browser instead to verify that RTC is actually up and running. Login with the userid/password you supplied on the RAM configuration page. Then if that works take a look at the RAM logs and see if any RTC connection errors were logged. -- Rich Kulp Rational Asset Manager developer |
I tried connecting to RTC from the browser but no luck. Get error
The connection has timed out The server at sapreal.bcsdc.lexington.bm.com is taking too long to respond. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. |
Just a guess... is that supposed to be ibm.com instead of bm.com?
|
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.