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Need help in RRDI setup

Windows 7 Professional (64-bit)
RRDI 1.0.2

I installed RRDI - Report Server (WAS 32-bit) and Database Server (DB2 Express-C 9.7 32-bit).

Following the post installation steps as in the online help.

1. http://hostname:portnumber/reporting
2. Login to JTS with ADMIN
3. Getting the below error:

The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists.


I tried the following things:

- Followed the technote: https://www-304.ibm.com/support/docview.wss?uid=swg21429161

- Content Manager is running. Checked at: http://hostname:portnumber/reporting/servlet/

- In the "IBM Cognos Configuration" tested for Report server connecting to Content store. Connecting fine.

After all these I still get the dispatcher error.

Am I missing anything?

Thanks!

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3 answers

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Windows 7 Professional (64-bit)
RRDI 1.0.2

I installed RRDI - Report Server (WAS 32-bit) and Database Server (DB2 Express-C 9.7 32-bit).

Following the post installation steps as in the online help.

1. http://hostname:portnumber/reporting
2. Login to JTS with ADMIN
3. Getting the below error:

The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists.


I tried the following things:

- Followed the technote: https://www-304.ibm.com/support/docview.wss?uid=swg21429161

- Content Manager is running. Checked at: http://hostname:portnumber/reporting/servlet/

- In the "IBM Cognos Configuration" tested for Report server connecting to Content store. Connecting fine.

After all these I still get the dispatcher error.

Am I missing anything?

Thanks!

Sometimes it just takes a while for Cognos to initialize. How long did you wait?

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Permanent link
Hi,

When inserting sample images, I received a web server error - 404 (Not found)
https:/hostname:9080/reporting/samples/images/

Anyone know what's the default image path of RRDI?

Found this technote: 1342223
http://www-01.ibm.com/support/docview.wss?uid=swg21342223
neither the mentioned files nor the samples/images path exists.

0 votes


Permanent link
Hi,

When inserting sample images, I received a web server error - 404 (Not found)
https:/hostname:9080/reporting/samples/images/

Anyone know what's the default image path of RRDI?

Found this technote: 1342223
http://www-01.ibm.com/support/docview.wss?uid=swg21342223
neither the mentioned files nor the samples/images path exists.

Regarding the images question, see my response in https://jazz.net/forums/viewtopic.php?t=20550

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Question asked: Oct 19 '11, 2:56 p.m.

Question was seen: 7,729 times

Last updated: Oct 19 '11, 2:56 p.m.

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