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question asked: Jul 02 '08, 7:56 p.m.
question was seen: 3,803 times
last updated: Jul 02 '08, 7:56 p.m.

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Configuring email settings

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Bryan Miller - Integration Developer (449●35●31) | asked Jul 02 '08, 7:56 p.m.
I know this is vague but I am attempting to set my email settings and I get this message when I attempt to save it.

"An error occurred while saving the configuration properties. Please check your server log for more details"

I checked all the logs in the tomcat/logs folder and there is nothing interesting. I am using known working SMTP ports and server names.

Any thoughts?

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Jakub Jurkiewicz (596●3●2) | answered Jul 03 '08, 7:59 a.m.
Hello,

Could you say how did you try to set the email settings? Did you do this by https://<server_address>/jazz/setup ?
Could you also find the log4j.properties file in your server location and change the loggins options to see more details?

kind regards,
Jakub
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Bryan Miller - Integration Developer (449●35●31) | answered Jul 03 '08, 12:51 p.m.
Strangely enough, I stopped and restarted the server to pick up my log4j changes and now it allowed my email settings to be saved. I never even had to re-enter the data. I simply clicked save on the screen and it saved it with no errors. Interesting...
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Aaron Cohen (820●78●51) | answered Aug 11 '08, 12:36 p.m.
JAZZ DEVELOPER
This did not work for us. We noticed this only on our WAS setup.
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Mark Martin (48●1●18●15) | answered Aug 11 '08, 1:40 p.m.
I am running into the same error, both from ../jazz/setup and from the email settings page in the admin console. I have restarted my WAS app server, but it didn't help. I checked file permission, all appear ok. The error I get is "An error occurred while saving the configuration properties. Please check your server log for more details" Does anyone know what log file it is referring to?
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Matt Lavin (2.7k●2) | answered Aug 11 '08, 2:00 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
It's an incorrect message. The error is sent back to the web UI, but
there is no way to see the full message.

About fixing the real problem, what is the value of the
"com.ibm.team.server.configURL" system variable in your WAS configuration?

When you say "I checked file permission", do you mean "I checked the
file permission for the teamserver.properties that the
com.ibm.team.server.configURL property points to?"

The directory that holds the teamserver.properties needs to be writeable
by the user who is running the WAS server, so that backups of the
properties file can be made.

Matt Lavin
Jazz Server Team


mmartin wrote:
I am running into the same error, both from ../jazz/setup and from the
email settings page in the admin console. I have restarted my WAS app
server, but it didn't help. I checked file permission, all appear ok.
The error I get is "An error occurred while saving the
configuration properties. Please check your server log for more
details" Does anyone know what log file it is referring to?

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