CRJAZ0738I Error fetching groups for user.ID
Hi
We have WebSphere/AD/Oracle. I can see users we created in AD group JazzUsers are automatically imported into Jazz over-night (I didn't do any manual import users or groups into RTC). Now when I click into a user, I see the error message below. I don't get this message for my current logged in user.
Problem fetching user roles: An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ0738I Error fetching groups for user.ID CRJAZ1527E
2011-08-24 14:39:14,729 ERROR ce.jts.internal.userregistry.ldap.LDAPUserRegistry - CRJAZ0738I Error fetching groups for user.
javax.naming.PartialResultException: Unprocessed Continuation Reference(s); Remaining name: 'DC=hsc,DC=ad,DC=gov,DC=on,DC=ca'
We have WebSphere/AD/Oracle. I can see users we created in AD group JazzUsers are automatically imported into Jazz over-night (I didn't do any manual import users or groups into RTC). Now when I click into a user, I see the error message below. I don't get this message for my current logged in user.
2011-08-24 14:39:14,729 ERROR ce.jts.internal.userregistry.ldap.LDAPUserRegistry - CRJAZ0738I Error fetching groups for user.
javax.naming.PartialResultException: Unprocessed Continuation Reference(s); Remaining name: 'DC=hsc,DC=ad,DC=gov,DC=on,DC=ca'
One answer
I encountered a similar error when viewing active users in the user Administration screen. I checked the user was a member of the right LDAP groups, they did have the right LDAP groups. So I then ran an LDAP sync this still did not show the groups.
When I logged in with the user for the first time it updated the groups shown in the RTC User admin screen.
When I logged in with the user for the first time it updated the groups shown in the RTC User admin screen.