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Questions regarding Subscribers


Michael Walker (99214198157) | asked Aug 02 '11, 7:49 p.m.
1. Is there a permission available where a Role can only subscribe themselves to Work Items and not subscribe others? We have an issue where users are subscribing Lead Developers on a lot of work items they don't really need to be subscribed to.

2. When someone creates a work item they automatically get added as a subscriber. Is there a way to turn this off? Seems redundant as they'll already be notified as the Creator of the Work Item.

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Geoffrey Clemm (30.1k23035) | answered Aug 02 '11, 11:24 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Being able to subscribe someone else is usually an important way to have
the appropriate people notified. If someone is misusing that feature, I
would recommend training them on its proper use, rather than disallowing
all use of the feature.

WRT being both a creator and a subscriber, many people configure their
email notification to get email for things they subscribe to but not
email to things they've created (since you can control the former but
not the latter). Automatically adding you as a subscriber to something
you've created produces the commonly desired behavior (and if you do ask
for email for everything you've created, it does no harm).

Cheers,
Geoff

On 8/2/2011 7:53 PM, miwalker wrote:
1. Is there a permission available where a Role can only subscribe
themselves to Work Items and not subscribe others? We have an issue
where users are subscribing Lead Developers on a lot of work items
they don't really need to be subscribed to.

2. When someone creates a work item they automatically get added as a
subscriber. Is there a way to turn this off? Seems redundant as
they'll already be notified as the Creator of the Work Item.

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