It is my understanding that the latter is correct, i.e. that you need to
both:
- belong to the JazzAdmin repository group
- have a role in the project that has permission to perform the "delete
work item" operation.

So in particular, I believe that statement that you need to be "an
administrator of the project area in which you are attempting to delete
work items" is incorrect.

I've submitted work item 172307 to get the documentation fixed.

Cheers,
Geoff

On 7/25/2011 12:23 PM, timothy.mulligan wrote:

Which is required to see the new "Delete Work Item" menu
option in RTC 3.0.1?
(1) Administrator of the project area -or- (2) JazzAdmins?
The reason we ask is ... the "Deleting Work Items" section
in RTC 3.0 Information Guide
(http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.team.workitem.doc/topics/t_deleting_work_items.html)

states ... "You must be an administrator of the project area in
which you are attempting to delete work items, and you must have team
area permissions to delete work items assigned to that team
area". But then it goes on to say ... "If you do not have
these permissions, the Delete buttons do not appear as indicated in
the steps below. Add the JazzAdmin role to your user id and set the
delete permissions in the Team Area specification editor." So
which is it? Administrator of project area -or- JazzAdmin? The two
are drastically different. We don't give away JazzAdmin rights to our
end-users as this will provide much more than Delete Work Item, for
example, access to the CCM& JTS ADMIN UI (Advanced Properties -
yikes).
Thanks,
Tim

I'd suggest the following:
Create a "RecycleBin" project area, and have normal users just move
their junk work items to the RecycleBin project area. Then you can have
an Admin run a script every so often to purge old work items that are
still in the RecycleBin project area. This provides a first-level
safety net for project area administrators that want to "undo" a work
item deletion.

If this doesn't work out in practice, you can also submit an enhancement
request to get this functionality changed.

Cheers,
Geoff

On 7/25/2011 3:53 PM, timothy.mulligan wrote:

Hi Geoff,
Thank you for clarifying. I agree the 3.0 Information Center
documentation needs to be fixed. I am disappointed that this new
feature is only available to the JazzAdmin role because in an
enterprise implementation of RTC such as ours, that essentially makes
this new feature unavailable (useless) to normal end-users.
-Tim

gmclemmwrote:
It is my understanding that the latter is correct, i.e. that you need
to
both:
- belong to the JazzAdmin repository group
- have a role in the project that has permission to perform the
"delete
work item" operation.

So in particular, I believe that statement that you need to be
"an
administrator of the project area in which you are attempting to
delete
work items" is incorrect.

I've submitted work item 172307 to get the documentation fixed.

Cheers,
Geoff

On 7/25/2011 12:23 PM, timothy.mulligan wrote:
Which is required to see the new "Delete Work Item" menu
option in RTC 3.0.1?
(1) Administrator of the project area -or- (2) JazzAdmins?
The reason we ask is ... the "Deleting Work Items"
section
in RTC 3.0 Information Guide

(http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.team.workitem.doc/topics/t_deleting_work_items.html)

states ... "You must be an administrator of the project area
in
which you are attempting to delete work items, and you must have
team
area permissions to delete work items assigned to that team
area". But then it goes on to say ... "If you do not have
these permissions, the Delete buttons do not appear as indicated in
the steps below. Add the JazzAdmin role to your user id and set the
delete permissions in the Team Area specification editor." So
which is it? Administrator of project area -or- JazzAdmin? The
two
are drastically different. We don't give away JazzAdmin rights to
our
end-users as this will provide much more than Delete Work Item, for
example, access to the CCM& JTS ADMIN UI (Advanced Properties
-
yikes).
Thanks,
Tim

The "Results" and "What to do Do Next " sections in https://jazz.net/help-dev/clm/index.jsp?topic=%2Fcom.ibm.team.workitem.doc%2Ftopics%2Ft_deleting_work_items_web.html seem conflicting to me, too.

I'd suggest the following:
Create a "RecycleBin" project area, and have normal users just move
their junk work items to the RecycleBin project area. Then you can have
an Admin run a script every so often to purge old work items that are
still in the RecycleBin project area. This provides a first-level
safety net for project area administrators that want to "undo" a work
item deletion.

If this doesn't work out in practice, you can also submit an enhancement
request to get this functionality changed.

Cheers,
Geoff

On 7/25/2011 3:53 PM, timothy.mulligan wrote:

Hi Geoff,
Thank you for clarifying. I agree the 3.0 Information Center
documentation needs to be fixed. I am disappointed that this new
feature is only available to the JazzAdmin role because in an
enterprise implementation of RTC such as ours, that essentially makes
this new feature unavailable (useless) to normal end-users.
-Tim

gmclemmwrote:
It is my understanding that the latter is correct, i.e. that you need
to
both:
- belong to the JazzAdmin repository group
- have a role in the project that has permission to perform the
"delete
work item" operation.

So in particular, I believe that statement that you need to be
"an
administrator of the project area in which you are attempting to
delete
work items" is incorrect.

I've submitted work item 172307 to get the documentation fixed.

Cheers,
Geoff

On 7/25/2011 12:23 PM, timothy.mulligan wrote:
Which is required to see the new "Delete Work Item" menu
option in RTC 3.0.1?
(1) Administrator of the project area -or- (2) JazzAdmins?
The reason we ask is ... the "Deleting Work Items"
section
in RTC 3.0 Information Guide

(http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.team.workitem.doc/topics/t_deleting_work_items.html)

states ... "You must be an administrator of the project area
in
which you are attempting to delete work items, and you must have
team
area permissions to delete work items assigned to that team
area". But then it goes on to say ... "If you do not have
these permissions, the Delete buttons do not appear as indicated in
the steps below. Add the JazzAdmin role to your user id and set the
delete permissions in the Team Area specification editor." So
which is it? Administrator of project area -or- JazzAdmin? The
two
are drastically different. We don't give away JazzAdmin rights to
our
end-users as this will provide much more than Delete Work Item, for
example, access to the CCM& JTS ADMIN UI (Advanced Properties
-
yikes).
Thanks,
Tim

I'd suggest the following:
Create a "RecycleBin" project area, and have normal users just move
their junk work items to the RecycleBin project area. Then you can have
an Admin run a script every so often to purge old work items that are
still in the RecycleBin project area. This provides a first-level
safety net for project area administrators that want to "undo" a work
item deletion.

If this doesn't work out in practice, you can also submit an enhancement
request to get this functionality changed.

Cheers,
Geoff

On 7/25/2011 3:53 PM, timothy.mulligan wrote:

Hi Geoff,
Thank you for clarifying. I agree the 3.0 Information Center
documentation needs to be fixed. I am disappointed that this new
feature is only available to the JazzAdmin role because in an
enterprise implementation of RTC such as ours, that essentially makes
this new feature unavailable (useless) to normal end-users.
-Tim

gmclemmwrote:
It is my understanding that the latter is correct, i.e. that you need
to
both:
- belong to the JazzAdmin repository group
- have a role in the project that has permission to perform the
"delete
work item" operation.

So in particular, I believe that statement that you need to be
"an
administrator of the project area in which you are attempting to
delete
work items" is incorrect.

I've submitted work item 172307 to get the documentation fixed.

Cheers,
Geoff

On 7/25/2011 12:23 PM, timothy.mulligan wrote:
Which is required to see the new "Delete Work Item" menu
option in RTC 3.0.1?
(1) Administrator of the project area -or- (2) JazzAdmins?
The reason we ask is ... the "Deleting Work Items"
section
in RTC 3.0 Information Guide

(http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.team.workitem.doc/topics/t_deleting_work_items.html)

states ... "You must be an administrator of the project area
in
which you are attempting to delete work items, and you must have
team
area permissions to delete work items assigned to that team
area". But then it goes on to say ... "If you do not have
these permissions, the Delete buttons do not appear as indicated in
the steps below. Add the JazzAdmin role to your user id and set the
delete permissions in the Team Area specification editor." So
which is it? Administrator of project area -or- JazzAdmin? The
two
are drastically different. We don't give away JazzAdmin rights to
our
end-users as this will provide much more than Delete Work Item, for
example, access to the CCM& JTS ADMIN UI (Advanced Properties
-
yikes).
Thanks,
Tim

Hi Geoff:

I agree with your approach and it's much safer. The artifact could be linked to code or other work items and you want to really be careful about what gets deleted.

In regards to your solution, do you mean Project Area or an Iteration? I usually create an Iteration called "Recycle Bin" and then just change the "Planned for" to "Recycle Bin" to make the item disappear from a plan. It's a little simpler and it's easier to find and restore the work item since it in the same project area. It also prevents possible incompatibles between work items in different project areas. And as you mention above, periodically the admin will delete work items in the Recycle Bin.

Either a Recycle Bin Project Area or Recycle Bin Iterations are fine
with me, but some reasons I prefer a single Recycle Bin Project Area:
- I don't want these items to be found when I run a query (and don't
want to add a special term to all my queries to ignore items in a
Recycle Bin iteration)
- I don't want to create a Recycle Bin Iteration in every project area I
work in.
- For the periodic purging, I don't want to have to separately query
each project area for work items to purge.

I agree that moving to another project area can mutate some of the
fields, but they're available in history if I have to restore them
(normally, I don't restore work items from the recycle bin ... I delete
them).

But either way is OK with me.

Cheers,
Geoff


On 8/12/2011 4:23 AM, rknaste wrote:

gmclemmwrote:
I'd suggest the following:
Create a "RecycleBin" project area, and have normal users
just move
their junk work items to the RecycleBin project area. Then you can
have
an Admin run a script every so often to purge old work items that
are
still in the RecycleBin project area. This provides a first-level
safety net for project area administrators that want to
"undo" a work
item deletion.

If this doesn't work out in practice, you can also submit an
enhancement
request to get this functionality changed.

Cheers,
Geoff

On 7/25/2011 3:53 PM, timothy.mulligan wrote:
Hi Geoff,
Thank you for clarifying. I agree the 3.0 Information Center
documentation needs to be fixed. I am disappointed that this new
feature is only available to the JazzAdmin role because in an
enterprise implementation of RTC such as ours, that essentially
makes
this new feature unavailable (useless) to normal end-users.
-Tim

gmclemmwrote:
It is my understanding that the latter is correct, i.e. that you
need
to
both:
- belong to the JazzAdmin repository group
- have a role in the project that has permission to perform the
"delete
work item" operation.

So in particular, I believe that statement that you need to be
"an
administrator of the project area in which you are attempting to
delete
work items" is incorrect.

I've submitted work item 172307 to get the documentation fixed.

Cheers,
Geoff

On 7/25/2011 12:23 PM, timothy.mulligan wrote:
Which is required to see the new "Delete Work Item" menu
option in RTC 3.0.1?
(1) Administrator of the project area -or- (2) JazzAdmins?
The reason we ask is ... the "Deleting Work Items"
section
in RTC 3.0 Information Guide


(http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.team.workitem.doc/topics/t_deleting_work_items.html)

states ... "You must be an administrator of the project area
in
which you are attempting to delete work items, and you must have
team
area permissions to delete work items assigned to that team
area". But then it goes on to say ... "If you do not have
these permissions, the Delete buttons do not appear as indicated in
the steps below. Add the JazzAdmin role to your user id and set the
delete permissions in the Team Area specification editor." So
which is it? Administrator of project area -or- JazzAdmin? The
two
are drastically different. We don't give away JazzAdmin rights to
our
end-users as this will provide much more than Delete Work Item, for
example, access to the CCM& JTS ADMIN UI (Advanced Properties
-
yikes).
Thanks,
Tim

Hi Geoff:

I agree with your approach and it's much safer. The artifact could be
linked to code or other work items and you want to really be careful
about what gets deleted.

In regards to your solution, do you mean Project Area or an Iteration?
I usually create an Iteration called "Recycle Bin" and then
just change the "Planned for" to "Recycle Bin" to
make the item disappear from a plan. It's a little simpler and it's
easier to find and restore the work item since it in the same project
area. It also prevents possible incompatibles between work items in
different project areas. And as you mention above, periodically the
admin will delete work items in the Recycle Bin.

The doc on deleting work items is unclear as to which permissions are required. Turn out you need to be in either the JazzAdmins or JazzProjectAdmins repository group for the 'Delete Work Item' item to appear in the work item editor's title menu. I've filed 177778: Clarify documentation for deleting work items: which permissions are required?.

I see one limitation on the Recycle Bin solution... need to double check if I am correct.
Using the web client you can "Move or copy this WI to another PA" only 1 work item at a time, but you don't have ways to do that by selecting multiple work items at once. Is this correct?

Scenario: if someone created work items using a WI template that was not the one s/he wanted to use (e.g. selection error), it will create a bunch of work items at once. But then, you have to go 1 by 1 to move it to another PA.

* How could you manage this scenario with the web client? (I don't want to give my end-users the JazzAdmin permission, but they need to get rid off those WIs in some way). Is there any way to move several WIs at once, and I did not find how to do that?
* If moving multiple WIs at once is a tool limitation, is anybody aware of an existing enhancement to have this? I feel it could be really useful...

Thanks,
--Claudia