Linux RRDI Install - DPR-ERR-2109, DB2 jars there
After a disappointing experience trying to cram RRDI into AIX, I decided to try it in a Linux VM. CentOS 5.6 64-bit, if you're interested.
Installed all the pre-reqs and DB2 9.7. Fired up IM, generated Oauth keys, etc., etc, went "automatic" and had RRDI install it's own 32-bit WAS 7.0. Just few short hours later, the installation succeeded, said IM.
Went to http://node:port/reporting and got, "DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists."
There's a support article about this error that suggests it's caused by missing DB2 jars. Even though they weren't missing, I refreshed them anyway. Restarted. Same error.
I went through the rest of RRDI Troubleshooting section and found no other suspects. Where do I look next for clues?
Thanks,
Larry.
Installed all the pre-reqs and DB2 9.7. Fired up IM, generated Oauth keys, etc., etc, went "automatic" and had RRDI install it's own 32-bit WAS 7.0. Just few short hours later, the installation succeeded, said IM.
Went to http://node:port/reporting and got, "DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists."
There's a support article about this error that suggests it's caused by missing DB2 jars. Even though they weren't missing, I refreshed them anyway. Restarted. Same error.
I went through the rest of RRDI Troubleshooting section and found no other suspects. Where do I look next for clues?
Thanks,
Larry.
3 answers
I've gone through some of the many log files under /opt/IBM/RRDI and found in, for example, /opt/IBM/RRDI/cognos/logs/pogo_2011-07-22.log:
Those two repeat and then...
And then the whole thing repeats. So, IANAWA (... WAS Admin), but is this why my report server won't start? Is it an OAuth problem?
Anybody? A clue?
Thanks,
Larry.
2011-07-22 16:42:32.356 ERROR [ com.cognos.pogo.transport.PogoServlet] server.startup : 0: CAFFactory threw exception while being configured. com.cognos.caf.ext.
CAFExtConfigurationException
[...traceback...]
2011-07-22 16:42:50.401 ERROR 2011-07-22 16:42:49.831 ERROR [ognos.pogo.http.StandaloneServerConnection] findingActiveCmThread: Unable to initialize CAMFactory CAM-CRP-1114 Unable to find the Certificate Authority self-signed certificate with alias 'ca' in the keystore '/opt/IBM/RRDI/cognos/configuration/signkeypair/jCAKeystore'.
[...traceback...]
2011-07-22 16:42:50.401 ERROR [com.cognos.pogo.bibus.SOAPMessageOutputter] findingActiveCmThread: Exception signing trusted request: CAM-CRP-1114 Unable to find the Certificate Authority self-signed certificate with alias 'ca' in the keystore '/opt/IBM/RRDI/cognos/configuration/signkeypair/jCAKeystore'.
[...traceback...]
Those two repeat and then...
2011-07-22 16:42:50.473 ERROR [contentmanager.coordinator.ActiveCMControl] Thread-45: DPR-CMI-4007 A request to perform an active content manager election failed. com.cognos.pogo.bibus.CommandExecutionException: Failed to send HTTP request or read HTTP response
[...traceback...]
2011-07-22 16:42:50.476 DEBUG [contentmanager.coordinator.ActiveCMControl] Thread-45: starting new election timer
2011-07-22 16:42:50.476 DEBUG [contentmanager.coordinator.ActiveCMControl] Thread-45: starting new getActiveCM timer
2011-07-22 16:42:50.486 DEBUG [contentmanager.coordinator.ActiveCMControl] Thread-59: Sending elect() command to CM
And then the whole thing repeats. So, IANAWA (... WAS Admin), but is this why my report server won't start? Is it an OAuth problem?
Anybody? A clue?
Thanks,
Larry.
Hi Larry
https://www-304.ibm.com/support/docview.wss?uid=swg21446734 talks about
the same symptoms albeit on Windows, perhaps it helps?
Also try
cd /opt/ibm/cognos/c10_64/bin64
../cogconfig.sh
then verify each configuration item by selecting right clicking the item
and selecting Test.
# Test your configuration by right clicking Local Configuration > Test.
It is important to fix all issues except for mail server related issues
to obtain a running config.
Hope that helps.
On 23/07/2011 7:24 AM, lmm wrote:
> CAM-CRP-1114 Unable to find the Certificate Authority self-signed
https://www-304.ibm.com/support/docview.wss?uid=swg21446734 talks about
the same symptoms albeit on Windows, perhaps it helps?
Also try
cd /opt/ibm/cognos/c10_64/bin64
../cogconfig.sh
then verify each configuration item by selecting right clicking the item
and selecting Test.
# Test your configuration by right clicking Local Configuration > Test.
It is important to fix all issues except for mail server related issues
to obtain a running config.
Hope that helps.
On 23/07/2011 7:24 AM, lmm wrote:
> CAM-CRP-1114 Unable to find the Certificate Authority self-signed
I had the same problem previously. Culprit for me was DB2 Express-C edition. DB2 Express-C is not supported by RRDI. After I uninstalled DB2 Express-C and installed DB2 Workgroup edition, this problem is solved.
Currently my set-up is:
O/S: Windows 2003 Server 32-bit running on VMWare Player.
Db: DB2 9.7.5 Workgroup edition 32-bit
CLM Version: 3.0.1.1
RRDI Version: 1.0.2
Currently my set-up is:
O/S: Windows 2003 Server 32-bit running on VMWare Player.
Db: DB2 9.7.5 Workgroup edition 32-bit
CLM Version: 3.0.1.1
RRDI Version: 1.0.2