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How to add Dynamic Attributes on workitems in RTC?

rashmi k (13318) | asked Jan 27 '17, 9:51 a.m.


We have one request from user to create attribute OfficeA,OfficeB... where each office can store number of users.
but the number of office needs to be dynamic in nature i.e. one WI can have 2 where as other can have 3 and so on.
please let me know how we can achieve this in RTC5.


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Ralph Schoon (63.3k33646) | answered Jan 27 '17, 10:42 a.m.

You can only try to implement this using a special work item type (e.g. office) and using a work item/work item list attribute type. Otherwise there is no support for this kind of customization in RTC.   

rashmi k commented Jan 27 '17, 10:56 a.m.

Hi Schoon,

Thanks for the response.

Can you please elaborate the logic of achieving using Workitem Type and Workitem List ,Would be helpful


Donald Nong commented Jan 29 '17, 10:21 p.m.

In RTC, you cannot let users create "attributes". So instead you ask them to create work items. For example, you create a work item type called "Office", then users can create work items of this type with values "OfficeA", "OfficeB" and so on. In your original work item type, you add an attribute of the type "Work Item List", to which you can link those "Office" work items.

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