Successful Build Returning Error (ServerRuntimeError.log)
Hi, I have a build that is completing successfully and the output of the build is being attached to the build record in RTC properly. However, in the logs section of the build record there are 17 copies of the ServerRuntimeError.log file attached that all contain java exceptions with variants on the following:
com.ibm.team.repository.common.LicenseNotGrantedException: CRRTC3016E: The client access licenses assigned to you do not allow for the following operation: View Build Artifacts. My JBE is running on linux and the build itself is being run via Maven. Has anyone else seen this issue? I can't figure out where these exceptions are coming from as the build itself appears to be completing ok. Any help that anyone here can provide to aid in troubleshooting this issue would be greatly appreciated. Thanks! |
6 answers
Geoffrey Clemm (30.1k●3●30●35)
| answered Jul 21 '11, 6:00 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Does the user account that the JBE logs in with in fact have "View Build
Artifacts" privileges in the team/process area that owns that build engine? If not, give it the role that has that privilege, and try again. Cheers, Geoff On 7/21/2011 2:53 PM, bcourt wrote: Hi, I have a build that is completing successfully and the output of |
|
Thanks, I see a lot of different build privileges (Request Build, Save Build Definitiion,Control The Build Lifecycle,...) but I don't see one for View Build Artifacts. Am I missing something?
I dug through the exception trace in the log file and found the following listed as the root cause. com.ibm.team.repository.common.LicenseNotGrantedException: CRRTC3016E: The client access licenses assigned to you do not allow for the following operation: View Build Artifacts. Caused by: com.ibm.team.repository.common.LicenseNotGrantedException: An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1381I The user has a "Contributor" client access license assigned that would normally allow this operation, but the license expired on Jun 24, 2011 10:29 PM. You can install a permanent client access license to re-enable this operation. Caused by: com.ibm.team.repository.common.LicenseNotGrantedException: An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1381I The user has a "Contributor" client access license assigned that would normally allow this operation, but the license expired on Jun 24, 2011 10:29 PM. You can install a permanent client access license to re-enable this operation. That doesn't really make sense to me as the account used has "Developer-Floating" license and the Team Member role which should have rights for all the build actions. Does the user account that the JBE logs in with in fact have "View Build Hi, I have a build that is completing successfully and the output of |
|
Geoffrey Clemm (30.1k●3●30●35)
| answered Jul 22 '11, 12:43 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Based on those error messages, it is not a role-based permissions issue,
but rather a licensing issue. You might want to work directly with Rational support on this, but the kind of things to look for are: - verify that the account that the build is running under really is the account that you think it is. - open up the user profile of that user, and verify that it really has been assigned a floating Developer license. Cheers, Geoff On 7/22/2011 10:08 AM, bcourt wrote: Thanks, I see a lot of different build privileges (Request Build, Save |
It might be 137679: User with an expired Developer trial license and a valid license both assigned is unable to save work items. I know this originally was for work items, but we've had several defects written against the Build component dup'd to that defect. It was fixed for the 3.0.1 release, but if you need it for a previous release, you should contact support.
Brent Ulbricht RTC Build Lead |
So is this problem solved after JTS restart ?
I'm facing exactly similar issue with the build. It might be 137679: User with an expired Developer trial license and a valid license both assigned is unable to save work items. I know this originally was for work items, but we've had several defects written against the Build component dup'd to that defect. It was fixed for the 3.0.1 release, but if you need it for a previous release, you should contact support. |
We started having the problem today. Builds have been running fine, and not permission were changed. Restarted server, stopped/restarted agent/engine and still having problem. On version 3.1 ifix1.
Is there a fix? or did we do something wrong? Mel So is this problem solved after JTS restart ? It might be 137679: User with an expired Developer trial license and a valid license both assigned is unable to save work items. I know this originally was for work items, but we've had several defects written against the Build component dup'd to that defect. It was fixed for the 3.0.1 release, but if you need it for a previous release, you should contact support. |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.