RTC 3.0.1 Install Issues - Dashboard Not Working
Trying to do a new install of RTC 3.0.1 on a linux / WAS7 box. Although I haven't been able to test everything the only glaring issue so far is that the dashboard pages don't seem to work. The UI shows an error of:
Change and Configuration Management (CCM) (0)
The application could not be reached.
In the server log all I see is:
0000001f webcontainer E com.ibm.ws.webcontainer.WebContainer handleRequest SRVE0255E: A WebGroup/Virtual Host to handle /jts/rootservices has not been defined.
00000025 servlet E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: Uncaught exception created in one of the service methods of the servlet equinoxbridgeservl
et in application jts_war. Exception created : java.lang.NullPointerException
at net.jazz.ajax.service.auth.RemoteUser.urlInAuthDomains(RemoteUser.java:108)
at net.jazz.ajax.service.auth.RemoteUser.isLocalAuthRealm(RemoteUser.java:45)
at net.jazz.ajax.service.auth.AuthenticatingClientService.authProviderForURL(AuthenticatingClientService.java:95)
at net.jazz.ajax.service.internal.http.ProxyOperation.run(ProxyOperation.java:126)
at net.jazz.ajax.service.internal.http.ProxyServlet.service(ProxyServlet.java:57)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:34)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:59)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:939)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3826)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:445)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:504)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:301)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1772)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1563)
I've tried uninstalling / resinstalling several times, including following the directions to clear the temp directory every time.
The other thing of note is even after registering the CCM application on the JTS home page the CCM application is not showing up as an application. But on the Registered Applications page it is showing up.
Trying to think of any other information that would be helpful.. Using LDAP for authentication and the server is behind a DNS entry for rtc.companyname.com/.
Any ideas on what to try next?
Change and Configuration Management (CCM) (0)
The application could not be reached.
In the server log all I see is:
0000001f webcontainer E com.ibm.ws.webcontainer.WebContainer handleRequest SRVE0255E: A WebGroup/Virtual Host to handle /jts/rootservices has not been defined.
00000025 servlet E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: Uncaught exception created in one of the service methods of the servlet equinoxbridgeservl
et in application jts_war. Exception created : java.lang.NullPointerException
at net.jazz.ajax.service.auth.RemoteUser.urlInAuthDomains(RemoteUser.java:108)
at net.jazz.ajax.service.auth.RemoteUser.isLocalAuthRealm(RemoteUser.java:45)
at net.jazz.ajax.service.auth.AuthenticatingClientService.authProviderForURL(AuthenticatingClientService.java:95)
at net.jazz.ajax.service.internal.http.ProxyOperation.run(ProxyOperation.java:126)
at net.jazz.ajax.service.internal.http.ProxyServlet.service(ProxyServlet.java:57)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:34)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:59)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:939)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3826)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:445)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:504)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:301)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1772)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1563)
I've tried uninstalling / resinstalling several times, including following the directions to clear the temp directory every time.
The other thing of note is even after registering the CCM application on the JTS home page the CCM application is not showing up as an application. But on the Registered Applications page it is showing up.
Trying to think of any other information that would be helpful.. Using LDAP for authentication and the server is behind a DNS entry for rtc.companyname.com/.
Any ideas on what to try next?