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user not authorized

I have RTC 3.0 installed w/ Derby and Tomcat. My RTC user is a JazzAdmin, JazzDWAdmin, and JazzProjectAdmin. He is able to admin the JTS server and users, and the RTC application. However, when I go to the RTC User admin view and try to view User details, I get an error:

"The user configured to perform the request :https://rtcserver.ibm.com:9443/jts/service/com.ibm.team.repository.service.internal.IExternalUserRegistryRestService/isExternalRegistryWriteable" on the JTS is not authorized. There may not be a functional user configured for the oauth consumer, or the functional user that is configured does not have sufficient privileges to perform the requested operation. Connection Error: UnauthorizedID CRJAZ1832E
com.ibm.team.repository.common.TeamRepositoryException"

And when I try to create a Project, I get the same error, but with com.ibm.team.repository.common.LicenseNotGrantedException

I discovered my user had a disabled trial license, so switched him to a "real" license - authorized RTC Developer CAL. Restarted JTS. Still the same behaviour.

This is on a VMware image; changing the CAL was successful for a colleague using a copy of the same image.

Suggestions?
Kathryn

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13 answers

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Un-registering and re-registering the RTC application with the JTS appears to have resolved this problem. After doing this, we were able to successfully create a project.

If I find any other adverse effects to this action, or what caused the problem, I'll post again to this thread.

Thanks to Ralph and Rosa for their assistance!

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Hi Kathryn,

good to know that worked. Thanks for posting, the solution. I will try to find out what effects un-registering and re-registering could have. I think we need to get a better understanding here.

Thanks,

Ralph

Un-registering and re-registering the RTC application with the JTS appears to have resolved this problem. After doing this, we were able to successfully create a project.

If I find any other adverse effects to this action, or what caused the problem, I'll post again to this thread.

Thanks to Ralph and Rosa for their assistance!

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Seeing some confusing behavior with JazzAdmin permissions, as we try to add new administrators. We are using RTC 3.0.1 with Tomcat and using LDAP. I can add new users to the AD group that is mapped to the JazzAdmin, and if "I" look at that user's profile, I will see they have the JazzAdmin permissions, but they are unable to login to the jts/admin URI as expected, basically saying they are not a JazzAdmin. And if that user looks at their profile, it does NOT show that JazzAdmin permissions (i.e. checkbox not checked)....

Any Ideas what might be going on here? Caching, a JTS restart required??

Dave

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Question asked: Jun 01 '11, 3:15 p.m.

Question was seen: 13,183 times

Last updated: Jun 01 '11, 3:15 p.m.

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