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question asked: Apr 20 '11, 11:20 p.m.
question was seen: 5,944 times
last updated: Mar 06 '13, 2:26 p.m.

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Using GMAIL SMTP for Email Notifications

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Sheldon Brown (1●3●3) | asked Apr 20 '11, 11:20 p.m.
Is there anyone in this forum who configured Email Notifications for Defects and Team Invitations using the Gmail SMTP. My company's domain is manned by GMAIL

And based on the configurations which seems correct ... I not getting any mails.

Could anyone assist in this matter urgently :)

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Patrick Van Zandt (1.2k●1) | answered Apr 21 '11, 11:26 a.m.
JAZZ DEVELOPER
Hi @shello2k,

I have not tested this myself, but @honza.stastny posted the following in this forum thread:

In case, someone wants to use Gmail SMTP for outgoing email, be aware, that you must use the port 587. Even though the documentation at http://mail.google.com/support/bin/answer.py?hlrm=cs&answer=13287 does not mention any difference between port 465 and 587, they work differently and the port 465 will not work with STARTTLS Jazz supports.

The complete configuration is then:
  • SMTP Server: smtp.gmail.com
  • SMTP Server port: 587
  • SMTP Username: your gmail login including @gmail.com
  • SMTP Password: your password
  • Use STARTTLS: true


Hope that helps.

Regards,
Patrick
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Sonica Lieou-Jackson (15●1●4●5) | answered Mar 06 '13, 2:26 p.m.
This worked like a charm because I could not get our SMTP server configuration to work on setting up the e-mail notification.  Thanks for posting this.

slj

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