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Set up step not working w/ fully qualified hostname on IE 7


M Kevin McHugh (1557) | asked Mar 03 '11, 4:13 p.m.
Folks,
When I use IE 7.0.6001 to perform jts/setup for RTC 3.0, I get an error page saying that the page cannot be displayed. When I use FireFox 3.0.19, I get the login prompt and the initial setup page.

Further, if I use localhost in the URL, I can make progress with IE. But, this is obviously not a best practice. And, I am concerned that when I get to Register Applications, that the first issue is somehow causing a second. I cannot get the application (ccm) to register.

The URL I used is below.

https://<hostname>:9443/jts/setup

If I replace <hostname> with localhost, it allows me into setup.
If I use the fully qualified host name, I get the error I mentioned above

I am obliged to use IE. So, Firefox is out.


The registration error (which may or may not be related) is below.

Any pointers you can provide would be welcome.

An error occurred while attempting to register the applications. ID CRJAZ1726E


Error invoking registration handler for application "/mcif" at https://self-check:9443/mcif/registrationID CRJAZ1720E
com.ibm.team.repository.common.TeamRepositoryException
com.ibm.team.repository.service.internal.discovery.ApplicationRegistrationFriendRestService.postRegisterApp(ApplicationRegistrationFriendRestService.java:142)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy408.postRegisterApp(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:501)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1832)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1688)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1598)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:62)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
java.lang.Thread.run(Thread.java:811)
Caused by:
self-check (java.net.UnknownHostException)
java.net.PlainSocketImpl.connect(PlainSocketImpl.java:236)
java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
java.net.Socket.connect(Socket.java:556)
com.ibm.jsse2.jc.connect(jc.java:391)
... 51 more.

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