Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Set up step not working w/ fully qualified hostname on IE 7

Folks,
When I use IE 7.0.6001 to perform jts/setup for RTC 3.0, I get an error page saying that the page cannot be displayed. When I use FireFox 3.0.19, I get the login prompt and the initial setup page.

Further, if I use localhost in the URL, I can make progress with IE. But, this is obviously not a best practice. And, I am concerned that when I get to Register Applications, that the first issue is somehow causing a second. I cannot get the application (ccm) to register.

The URL I used is below.

https://<hostname>:9443/jts/setup

If I replace <hostname> with localhost, it allows me into setup.
If I use the fully qualified host name, I get the error I mentioned above

I am obliged to use IE. So, Firefox is out.


The registration error (which may or may not be related) is below.

Any pointers you can provide would be welcome.

An error occurred while attempting to register the applications. ID CRJAZ1726E


Error invoking registration handler for application "/mcif" at https://self-check:9443/mcif/registrationID CRJAZ1720E
com.ibm.team.repository.common.TeamRepositoryException
com.ibm.team.repository.service.internal.discovery.ApplicationRegistrationFriendRestService.postRegisterApp(ApplicationRegistrationFriendRestService.java:142)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy408.postRegisterApp(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:501)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1832)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1688)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1598)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:62)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
java.lang.Thread.run(Thread.java:811)
Caused by:
self-check (java.net.UnknownHostException)
java.net.PlainSocketImpl.connect(PlainSocketImpl.java:236)
java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
java.net.Socket.connect(Socket.java:556)
com.ibm.jsse2.jc.connect(jc.java:391)
... 51 more.

0 votes


Be the first one to answer this question!

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Mar 03 '11, 4:13 p.m.

Question was seen: 3,944 times

Last updated: Mar 03 '11, 4:13 p.m.

Confirmation Cancel Confirm