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question asked: Feb 25 '11, 7:10 a.m.
question was seen: 4,853 times
last updated: Feb 25 '11, 7:10 a.m.

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RRC 2.0 update to 2.0.0.3 fail

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Ilya Puschin (6●1) | asked Feb 25 '11, 7:10 a.m.
Hello!
I have a problem. There was RRCS 2.0 installed on my server. Then we decided to upgrade RRC to 2.0.0.3. But there were some problems after upgrade and we decided to reinstall RRC but use old DB (on DB2). After reinstall I have setup Jazz - it works fine, but when i tried to setup RDM - I have a problem on Step 2 "Set up RRS" - I have ERROR "Authentication failed. Verify that pop-up windows are not blocked." I verified - the pop-up windows are allowed, I tried another browser - the same error. Can anyone help me?

Thank you

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Shai Shapira (46●7●4) | answered Apr 03 '11, 10:34 a.m.
Any updates / resolution.
I have a broken RRC now
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Dacian Hantig (48●4●4) | answered Jun 24 '11, 5:54 a.m.
We had the same problem when trying to upgrade from 2.0.0.2 to 2.0.0.3. We did the upgrade and then the final steps to reconfigure we encountered this.
We gave up and we installed 2.0.0.3 from ground zero.
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Ilya Puschin (6●1) | answered Jul 25 '11, 11:05 a.m.
Ive solved the problem, and maybe it will be usefull for others - the trouble was in OAuth keys, I have edited configuration files of jazz and rdm - and it works.

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