URL to project dashboard hangs with "Loading ..."
Does anyone have ANY idea why URLs to our project dashboards are hanging with "Loading..." message in IE 8?
The following URL works in Firefox but NOT in IE 8:
https://<hostname>/jazz/web/projects/<RTCPROJECTNAME>#action=com.ibm.team.dashboard.viewDashboard
In IE 8, it hangs with "Loading..." message and "Done" is displayed in the lower status bar. In Firefox, after entering userid and password at Login screen, we are taken to the project dashboard as expected.
Thank you in advance for any tips or pointers you can provide.
-Tim
The following URL works in Firefox but NOT in IE 8:
https://<hostname>/jazz/web/projects/<RTCPROJECTNAME>#action=com.ibm.team.dashboard.viewDashboard
In IE 8, it hangs with "Loading..." message and "Done" is displayed in the lower status bar. In Firefox, after entering userid and password at Login screen, we are taken to the project dashboard as expected.
Thank you in advance for any tips or pointers you can provide.
-Tim
3 answers
Does anyone have ANY idea why URLs to our project dashboards are hanging with "Loading..." message in IE 8?
The following URL works in Firefox but NOT in IE 8:
https://<hostname>/jazz/web/projects/<RTCPROJECTNAME>#action=com.ibm.team.dashboard.viewDashboard
In IE 8, it hangs with "Loading..." message and "Done" is displayed in the lower status bar. In Firefox, after entering userid and password at Login screen, we are taken to the project dashboard as expected.
Thank you in advance for any tips or pointers you can provide.
-Tim
First thing to try if you are having browser problems is to flush the browser cache. Next is to see if there are security settings that are causing problems. After that - try turning on debugging in RTC and check the logs. To turn on debug - put the ?debug=true
https://foo.com/bar?debug=true#action
for example:
https://jazz.net/jazz/web/projects/Rational Team Concert?debug=true#action=com.ibm.team.workitem.viewWorkItem&id=131615
regards
anthony
Thank you Anthony! Issue resolved. The problem was a Security setting in IE 8 under Tools -> Internet Options -> Advanced -> Security :
"Enable native XMLHTTP Support" must be checked
Regards,
Tim
Excellent - glad you found the problem and fixed it. Thanks for posting this back to the forum (I have finally got IE8 installed and would probably have tripped over the same thing :-)
anthony