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Error when connect to jazz server from RAD


li xu (312) | asked Feb 07 '11, 4:42 p.m.
I have RAD8 with RTC2.0.0.2ifix6. When I tried to login, it gave following error:
!ENTRY com.ibm.team.process.rcp.ui 4 0 2011-02-07 15:40:49.089
!MESSAGE Error logged from Process RCP UI:
!STACK 0
com.ibm.team.repository.common.transport.ConnectionException: CRJAZ1371E The URL "https://nsjazz.raleigh.ibm.com:8026/jazz/versionCompatibility?clientVersion=2.0.0.2iFix4" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.
at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.executeMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doGet(Unknown Source)
at com.ibm.team.repository.transport.client.TeamRawRestServiceClient$RawRestClientConnection.doGet(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.RawRestServiceClientProxy$RestClientConnectionProxy.invoke(Unknown Source)
at $Proxy11.doGet(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.checkServerVersionMatches(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.internalLogin(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.login(Unknown Source)
at com.ibm.team.process.internal.rcp.ui.LoginAction$1.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(Unknown Source)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(Unknown Source)
at org.apache.commons.httpclient.HttpConnection.open(Unknown Source)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(Unknown Source)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(Unknown Source)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(Unknown Source)
at org.apache.commons.httpclient.HttpClient.executeMethod(Unknown Source)
... 18 more

!ENTRY com.ibm.team.process.rcp.ui 4 0 2011-02-07 15:49:45.823
!MESSAGE Error logged from Process RCP UI:
!STACK 0
com.ibm.team.repository.common.transport.ConnectionException: CRJAZ1371E The URL "https://nsjazz.raleigh.ibm.com:8026/jazz/versionCompatibility?clientVersion=2.0.0.2iFix4" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.
at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.executeMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doGet(Unknown Source)
at com.ibm.team.repository.transport.client.TeamRawRestServiceClient$RawRestClientConnection.doGet(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.RawRestServiceClientProxy$RestClientConnectionProxy.invoke(Unknown Source)

3 answers



permanent link
Ralph Schoon (63.3k33646) | answered Feb 08 '11, 2:27 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Li,

what confuses me in the message below are

- clientVersion=2.0.0.2iFix4
- The port 8026 is very unusual.

the server refuses the connection. Can you connect with the web UI? Is there some firewall that needs to be opened using HTML first?

One post I found with respect to RAD8 and RTC 2:
http://jazz.net/forums/viewtopic.php?p=41563

Thanks,

Ralph

I have RAD8 with RTC2.0.0.2ifix6. When I tried to login, it gave following error:
!ENTRY com.ibm.team.process.rcp.ui 4 0 2011-02-07 15:40:49.089
!MESSAGE Error logged from Process RCP UI:
!STACK 0
com.ibm.team.repository.common.transport.ConnectionException: CRJAZ1371E The URL "https://nsjazz.raleigh.ibm.com:8026/jazz/versionCompatibility?clientVersion=2.0.0.2iFix4" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.
at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.executeMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doGet(Unknown Source)
at com.ibm.team.repository.transport.client.TeamRawRestServiceClient$RawRestClientConnection.doGet(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.RawRestServiceClientProxy$RestClientConnectionProxy.invoke(Unknown Source)
at $Proxy11.doGet(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.checkServerVersionMatches(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.internalLogin(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.login(Unknown Source)
at com.ibm.team.process.internal.rcp.ui.LoginAction$1.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(Unknown Source)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(Unknown Source)
at org.apache.commons.httpclient.HttpConnection.open(Unknown Source)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(Unknown Source)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(Unknown Source)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(Unknown Source)
at org.apache.commons.httpclient.HttpClient.executeMethod(Unknown Source)
... 18 more

!ENTRY com.ibm.team.process.rcp.ui 4 0 2011-02-07 15:49:45.823
!MESSAGE Error logged from Process RCP UI:
!STACK 0
com.ibm.team.repository.common.transport.ConnectionException: CRJAZ1371E The URL "https://nsjazz.raleigh.ibm.com:8026/jazz/versionCompatibility?clientVersion=2.0.0.2iFix4" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.
at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.executeMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doGet(Unknown Source)
at com.ibm.team.repository.transport.client.TeamRawRestServiceClient$RawRestClientConnection.doGet(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.RawRestServiceClientProxy$RestClientConnectionProxy.invoke(Unknown Source)

permanent link
li xu (312) | answered Feb 08 '11, 9:50 a.m.
Hi Ralph,
I can access the server with web UI -- https://nsjazz.raleigh.ibm.com:8026/jazz/
yes, the clientVersion=2.0.0.2iFix4 is confusing, not sure how it's appended.
thanks,
li

Hi Li,

what confuses me in the message below are

- clientVersion=2.0.0.2iFix4
- The port 8026 is very unusual.

the server refuses the connection. Can you connect with the web UI? Is there some firewall that needs to be opened using HTML first?

One post I found with respect to RAD8 and RTC 2:
http://jazz.net/forums/viewtopic.php?p=41563

Thanks,

Ralph

I have RAD8 with RTC2.0.0.2ifix6. When I tried to login, it gave following error:
!ENTRY com.ibm.team.process.rcp.ui 4 0 2011-02-07 15:40:49.089
!MESSAGE Error logged from Process RCP UI:
!STACK 0
com.ibm.team.repository.common.transport.ConnectionException: CRJAZ1371E The URL "https://nsjazz.raleigh.ibm.com:8026/jazz/versionCompatibility?clientVersion=2.0.0.2iFix4" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.
at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.executeMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doGet(Unknown Source)
at com.ibm.team.repository.transport.client.TeamRawRestServiceClient$RawRestClientConnection.doGet(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.RawRestServiceClientProxy$RestClientConnectionProxy.invoke(Unknown Source)
at $Proxy11.doGet(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.checkServerVersionMatches(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.internalLogin(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.login(Unknown Source)
at com.ibm.team.process.internal.rcp.ui.LoginAction$1.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(Unknown Source)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(Unknown Source)
at org.apache.commons.httpclient.HttpConnection.open(Unknown Source)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(Unknown Source)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(Unknown Source)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(Unknown Source)
at org.apache.commons.httpclient.HttpClient.executeMethod(Unknown Source)
... 18 more

!ENTRY com.ibm.team.process.rcp.ui 4 0 2011-02-07 15:49:45.823
!MESSAGE Error logged from Process RCP UI:
!STACK 0
com.ibm.team.repository.common.transport.ConnectionException: CRJAZ1371E The URL "https://nsjazz.raleigh.ibm.com:8026/jazz/versionCompatibility?clientVersion=2.0.0.2iFix4" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.
at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.executeMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doGet(Unknown Source)
at com.ibm.team.repository.transport.client.TeamRawRestServiceClient$RawRestClientConnection.doGet(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.RawRestServiceClientProxy$RestClientConnectionProxy.invoke(Unknown Source)

permanent link
li xu (312) | answered Feb 08 '11, 11:03 a.m.
The problem is solved. RAD8 picked up some interesting network settings from my machine:
following proxy is turned on as "Native" Active Providers:(Window--> Preference --> General --> Network Connections)
http 127.0.0.1 8888 Native false
https 127.0.0.1 8888 Native false
after I switch to use Manual, the connection works fine.

Hi Ralph,
I can access the server with web UI -- https://nsjazz.raleigh.ibm.com:8026/jazz/
yes, the clientVersion=2.0.0.2iFix4 is confusing, not sure how it's appended.
thanks,
li

Hi Li,

what confuses me in the message below are

- clientVersion=2.0.0.2iFix4
- The port 8026 is very unusual.

the server refuses the connection. Can you connect with the web UI? Is there some firewall that needs to be opened using HTML first?

One post I found with respect to RAD8 and RTC 2:
http://jazz.net/forums/viewtopic.php?p=41563

Thanks,

Ralph

I have RAD8 with RTC2.0.0.2ifix6. When I tried to login, it gave following error:
!ENTRY com.ibm.team.process.rcp.ui 4 0 2011-02-07 15:40:49.089
!MESSAGE Error logged from Process RCP UI:
!STACK 0
com.ibm.team.repository.common.transport.ConnectionException: CRJAZ1371E The URL "https://nsjazz.raleigh.ibm.com:8026/jazz/versionCompatibility?clientVersion=2.0.0.2iFix4" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.
at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.executeMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doGet(Unknown Source)
at com.ibm.team.repository.transport.client.TeamRawRestServiceClient$RawRestClientConnection.doGet(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.RawRestServiceClientProxy$RestClientConnectionProxy.invoke(Unknown Source)
at $Proxy11.doGet(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.checkServerVersionMatches(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.internalLogin(Unknown Source)
at com.ibm.team.repository.client.internal.TeamRepository.login(Unknown Source)
at com.ibm.team.process.internal.rcp.ui.LoginAction$1.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(Unknown Source)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(Unknown Source)
at org.apache.commons.httpclient.HttpConnection.open(Unknown Source)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(Unknown Source)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(Unknown Source)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(Unknown Source)
at org.apache.commons.httpclient.HttpClient.executeMethod(Unknown Source)
... 18 more

!ENTRY com.ibm.team.process.rcp.ui 4 0 2011-02-07 15:49:45.823
!MESSAGE Error logged from Process RCP UI:
!STACK 0
com.ibm.team.repository.common.transport.ConnectionException: CRJAZ1371E The URL "https://nsjazz.raleigh.ibm.com:8026/jazz/versionCompatibility?clientVersion=2.0.0.2iFix4" cannot be reached. The server cannot be reached. The network could not connect to the server. The error is "Connection refused: connect". Contact your system administrator.
at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.executeMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doMethod(Unknown Source)
at com.ibm.team.repository.transport.client.RestClientConnectionBase.doGet(Unknown Source)
at com.ibm.team.repository.transport.client.TeamRawRestServiceClient$RawRestClientConnection.doGet(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(Unknown Source)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(Unknown Source)
at com.ibm.team.repository.client.internal.RawRestServiceClientProxy$RestClientConnectionProxy.invoke(Unknown Source)

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