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question asked: Jan 19 '11, 10:45 a.m.
question was seen: 4,709 times
last updated: Jan 19 '11, 10:45 a.m.

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Dawn Mia (6●1●1) | asked Jan 19 '11, 10:45 a.m.
Hi, I'm trying to set up the jazz server, I get to the step 1, click on Next, and get a "Loading" page. Documentation indicates that the JTS login page should be displayed. Any suggestions?

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Anthony Kesterton (7.5k●9●180●136) | answered Jan 19 '11, 2:49 p.m.
JAZZ DEVELOPER
Hi, I'm trying to set up the jazz server, I get to the step 1, click on Next, and get a "Loading" page. Documentation indicates that the JTS login page should be displayed. Any suggestions?


Hi

Check you have started the server properly - and see if there are any errors in the application server log. If you are using Tomcat - that will be in the commandline window where you started the server.

Also - check the directory where you installed the server is write-enabled for the user that runs the app server.

If you do see any error messages, post them here and we can take a look.

Final idea - try using IE8 or Firefox 3.6 - IE6 will definitely not work well (if at all)

anthony

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