It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×10,909

question asked: Jan 14 '11, 10:22 p.m.
question was seen: 3,933 times
last updated: May 25 '15, 9:59 a.m.

Related questions

FAQ - How this Forum works

RQM Trial Expired, can't get into Jazz to install license

0
Jirong Hu (1.5k●9●290●258) | asked Jan 14 '11, 10:22 p.m.
Hi

My download the RQM trial but now expired. I see this when I start the RQM: 
22:09:04,513 [http-9443-Processor24]  INFO m.team.fulltext.service.internal.inde

x.IndexConfig  - CRJAZ8190E: The fulltext index location property (indexLocation

) should point to an absolute directory but is currently set to 'workitemindex'

22:09:11,669 [http-9443-Processor24]  WARN com.ibm.team.repository

               - CRJAZ1299I The server license expired on May 30, 2010 2:08 PM.

 The server's data will be available in read-only mode. You can install a perman ent license to enable writing again.


I try to follow this article to install a new activation key:
http://www-01.ibm.com/support/docview.wss?uid=swg21373011

1. When I access this URL:https://localhost:9443/jazz/web/console/, I got this message: 

You have successfully logged into Jazz Team Server but you are not authorized to access Rational Quality Manager.



Your account does not belong to the groups that are authorized to access the Web UI. Please contact your server administrator.


2. Then I try to access this URL: https://localhost:9443/jazz/admin
I got this error:
Error!

You are not authorized to access Jazz Team Server Admin UI

Basically I can't follow the article to install a new license key. Any idea?

T

One answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Paul Slauenwhite (8.4k●1●2) | answered May 25 '15, 9:59 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Note: This post is 4+ years old.

Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help).  If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.