RQM Trial Expired, can't get into Jazz to install license
Hi
My download the RQM trial but now expired. I see this when I start the RQM:
I try to follow this article to install a new activation key:
http://www-01.ibm.com/support/docview.wss?uid=swg21373011
1. When I access this URL:https://localhost:9443/jazz/web/console/, I got this message:
2. Then I try to access this URL: https://localhost:9443/jazz/admin
I got this error:
Error!
You are not authorized to access Jazz Team Server Admin UI
Basically I can't follow the article to install a new license key. Any idea?
T
My download the RQM trial but now expired. I see this when I start the RQM:
22:09:04,513 [http-9443-Processor24] INFO m.team.fulltext.service.internal.inde
x.IndexConfig - CRJAZ8190E: The fulltext index location property (indexLocation
) should point to an absolute directory but is currently set to 'workitemindex'
22:09:11,669 [http-9443-Processor24] WARN com.ibm.team.repository
- CRJAZ1299I The server license expired on May 30, 2010 2:08 PM.
The server's data will be available in read-only mode. You can install a perman ent license to enable writing again.
I try to follow this article to install a new activation key:
http://www-01.ibm.com/support/docview.wss?uid=swg21373011
1. When I access this URL:https://localhost:9443/jazz/web/console/, I got this message:
You have successfully logged into Jazz Team Server but you are not authorized to access Rational Quality Manager.
Your account does not belong to the groups that are authorized to access the Web UI. Please contact your server administrator.
2. Then I try to access this URL: https://localhost:9443/jazz/admin
I got this error:
Error!
You are not authorized to access Jazz Team Server Admin UI
Basically I can't follow the article to install a new license key. Any idea?
T
One answer
Note: This post is 4+ years old.
Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help). If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).
Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help). If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).