Install Issues on Ubuntu

And yes, the file does exist with full rights.

And yes, the file does exist with full rights.

Hi John

Did you try running the installation manager using sudo?

anthony

And yes, the file does exist with full rights.

Hi John

Did you try running the installation manager using sudo?

anthony

Hi john

I think I found the problem - and a solution.

At this stage of the install - the Installation Manager is trying to install itself (and update itself).

Change to the directory /opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk/x86/install, check that install has r-x access rights, then type:

sudo ./install

This installed the Installation Manager without any problems, and then launched itself. I selected Install - and it prompted for my jazz.net login/password. It showed me the 3.0 installs - and I started by installing the Jazz Team Server and CCM application only. I recommend you also selecting the licenses too but I forgot to do this.

This JTS/CCM has just completed successfully. Next step for me is to run the setup - after I have installed the licenses.

Hope that helps...

Happy New Year to all

anthony

And yes, the file does exist with full rights.

Hi John

Did you try running the installation manager using sudo?

anthony

Hi john

I think I found the problem - and a solution.

At this stage of the install - the Installation Manager is trying to install itself (and update itself).

Change to the directory /opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk/x86/install, check that install has r-x access rights, then type:

sudo ./install

This installed the Installation Manager without any problems, and then launched itself. I selected Install - and it prompted for my jazz.net login/password. It showed me the 3.0 installs - and I started by installing the Jazz Team Server and CCM application only. I recommend you also selecting the licenses too but I forgot to do this.

This JTS/CCM has just completed successfully. Next step for me is to run the setup - after I have installed the licenses.

Hope that helps...

Happy New Year to all

anthony


I appreciate the feedback, but unfortunately it still returns the same error:

jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ pwd
/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86
jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ ls -l install
-rwxrwxrwx 1 jbutorac jbutorac 63005 2010-05-09 10:46 install
jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ sudo ./install
password for jbutorac:
sudo: unable to execute ./install: No such file or directory
jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ set -vx
jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ sudo ./install
sudo ./install
+ sudo ./install
sudo: unable to execute ./install: No such file or directory

This must be a basic issue...

Are you running a 64-bit version of Ubuntu? I had the same exact problem running 64-bit 10.10 and following the advice on this post solved the problem for me:

http://ubuntuforums.org/archive/index.php/t-422767.html

Note that I had to install both the lsb-core and ia32-libs.

-Drew