Install Issues on Ubuntu
Since I have been unable to find a similar post, I assume that I have made a basic mistake and at this point I am missing the obvious. I have the latest version of Ubuntu and am trying to install RTC 3.0. When I execute launchpad.sh, the browser page appears and I click the link for "Jazz Team Server and CCM Application", I get the following message:
/bin/bash: /opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk/x86/install: No such file or directory What am I missing? |
5 answers
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And yes, the file does exist with full rights. Hi John Did you try running the installation manager using sudo? anthony |
And yes, the file does exist with full rights. Hi John Did you try running the installation manager using sudo? anthony Hi john I think I found the problem - and a solution. At this stage of the install - the Installation Manager is trying to install itself (and update itself). Change to the directory /opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk/x86/install, check that install has r-x access rights, then type: sudo ./install This installed the Installation Manager without any problems, and then launched itself. I selected Install - and it prompted for my jazz.net login/password. It showed me the 3.0 installs - and I started by installing the Jazz Team Server and CCM application only. I recommend you also selecting the licenses too but I forgot to do this. This JTS/CCM has just completed successfully. Next step for me is to run the setup - after I have installed the licenses. Hope that helps... Happy New Year to all anthony |
And yes, the file does exist with full rights. Hi John Did you try running the installation manager using sudo? anthony Hi john I think I found the problem - and a solution. At this stage of the install - the Installation Manager is trying to install itself (and update itself). Change to the directory /opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk/x86/install, check that install has r-x access rights, then type: sudo ./install This installed the Installation Manager without any problems, and then launched itself. I selected Install - and it prompted for my jazz.net login/password. It showed me the 3.0 installs - and I started by installing the Jazz Team Server and CCM application only. I recommend you also selecting the licenses too but I forgot to do this. This JTS/CCM has just completed successfully. Next step for me is to run the setup - after I have installed the licenses. Hope that helps... Happy New Year to all anthony I appreciate the feedback, but unfortunately it still returns the same error: jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ pwd /opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86 jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ ls -l install -rwxrwxrwx 1 jbutorac jbutorac 63005 2010-05-09 10:46 install jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ sudo ./install password for jbutorac: sudo: unable to execute ./install: No such file or directory jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ set -vx jbutorac@jbutorac-virtual-machine:/opt/RTC-Web-Installer-Linux-3.0/im/linux.gtk.x86$ sudo ./install sudo ./install + sudo ./install sudo: unable to execute ./install: No such file or directory This must be a basic issue... |
Are you running a 64-bit version of Ubuntu? I had the same exact problem running 64-bit 10.10 and following the advice on this post solved the problem for me:
http://ubuntuforums.org/archive/index.php/t-422767.html Note that I had to install both the lsb-core and ia32-libs. -Drew |
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