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Not able to access registered CCM application


vishnu kumar (66157) | asked Dec 13 '10, 5:04 a.m.
Hi Team,
I have reinstalled the RTC 3.0 again and did the configuration as per instructions given in Information center.

- Installed it using IM.verified the installation under /opt/IBM directory.
- Changed the teamserver.properties and created tables for both dbs.
- Changed server.xml and web.xml and enabled LDAP based authentication.

After these changes i ran setup on <URL>/jts/setup and configured all the settings.
On Registering Application page.I have registered ccm as an application and then click next.It showed me an error of unauthorized access.
I am able to access
https://sdwbaix11.in.ibm.com:9443/jts/admin
but can not access ccm/web.

What can be the issue ?

Thanking you
Vishnu Kumar

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Anthony Kesterton (7.5k5172136) | answered Dec 13 '10, 7:27 a.m.
JAZZ DEVELOPER
Hi Team,
I have reinstalled the RTC 3.0 again and did the configuration as per instructions given in Information center.

- Installed it using IM.verified the installation under /opt/IBM directory.
- Changed the teamserver.properties and created tables for both dbs.
- Changed server.xml and web.xml and enabled LDAP based authentication.

After these changes i ran setup on <URL>/jts/setup and configured all the settings.
On Registering Application page.I have registered ccm as an application and then click next.It showed me an error of unauthorized access.
I am able to access
https://sdwbaix11.in.ibm.com:9443/jts/admin
but can not access ccm/web.

What can be the issue ?

Thanking you
Vishnu Kumar


Hi Vishnu

Already replied on the previous thread (before I saw this one).

Sounds like your installation has gone wrong - and the unauthorized access suggests the user is not part of JazzAdmins.

anthony

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