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Unable to configure RTC 3.0 with CQ synchronizer


Rachel Huang (361110) | asked Nov 29 '10, 1:29 a.m.
Hello, I'm following the tutorial to configure the CQ synchronizer. In cqconnector/cqsetup#/steps/3, I added "Project" and "Defect" to the selected record types, clicked "Next". It gave me the warning about changing the CQ schema and user db, I clicked "OK". However, it did not move to next step, instead, it gave me "x *** Folder not found." error at the top of this page.

What was wrong? I was using the Defect Tracking schema in CQ 7.1.1.

Thanks!

Rachel

7 answers



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Lorelei Ngooi (1.5k22) | answered Nov 29 '10, 10:46 a.m.
JAZZ DEVELOPER
Can you look at the contents of the CQ gateway log for any errors and post them?

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Rachel Huang (361110) | answered Nov 29 '10, 10:55 a.m.
Can you look at the contents of the CQ gateway log for any errors and post them?


Could you please tell me which log file you were looking for? Under gateway, I only saw synctool.log, and it is empty.

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Lorelei Ngooi (1.5k22) | answered Nov 29 '10, 11:02 a.m.
JAZZ DEVELOPER
If there isn't a gateway.log file, then look at the tomcat console where the CQ gateway is running for error messages.

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Rachel Huang (361110) | answered Nov 29 '10, 11:56 a.m.
Here is the output of Tomcat. Yesterday, since I could not continue with step 3, I skipped it, and moved on to the rest of the steps. of course, that did not work, as the CQ schema has not be modified.
---------------------------------------
Nov 29, 2010 8:42:47 AM org.apache.catalina.core.AprLifecycleListener init

INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\IBM\Clea

rQuestSynchronizer\jre\bin;.;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\ThinkPad\Bluetooth Software\;C:\Program Files\ThinkPad\Bluetooth Software\syswow64;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\bin;C:\Program Files (x86)\IBM\RationalSDLC\common

Nov 29, 2010 8:42:48 AM org.apache.coyote.http11.Http11BaseProtocol init

INFO: Initializing Coyote HTTP/1.1 on http-8081

Nov 29, 2010 8:42:49 AM org.apache.coyote.http11.Http11BaseProtocol init

INFO: Initializing Coyote HTTP/1.1 on http-8444

Nov 29, 2010 8:42:49 AM org.apache.catalina.startup.Catalina load

INFO: Initialization processed in 2184 ms

Nov 29, 2010 8:42:49 AM org.apache.catalina.core.StandardService start

INFO: Starting service Catalina

Nov 29, 2010 8:42:49 AM org.apache.catalina.core.StandardEngine start

INFO: Starting Servlet Engine: Apache Tomcat/5.5.30

Nov 29, 2010 8:42:49 AM org.apache.catalina.core.StandardHost start

INFO: XML validation disabled

Nov 29, 2010 8:42:50 AM org.apache.catalina.startup.HostConfig deployWAR

INFO: Deploying web application archive cqconnector.war

29 Nov 2010 08:43:08,825 ERROR com.ibm.rational.interop.level1

- No record type with name JazzConnectorQueryInfo found in the CQ schema for RTC-CQ/SAMPL

29 Nov 2010 08:43:08,825 ERROR com.ibm.rational.interop.level1

- CRRTC4558E: No project area on any Jazz server is fully enabled for synchronization

29 Nov 2010 08:43:09,028 WARN net.jazz.ajax/ExtensionRegistry

- net.jazz.ajax.applications: @id attribute not found on <application> element. Using the extension's unique identifier as the id: com.ibm.rational.connector.cq.web.cqsetup

Nov 29, 2010 8:43:09 AM org.apache.coyote.http11.Http11BaseProtocol start

INFO: Starting Coyote HTTP/1.1 on http-8081

Nov 29, 2010 8:43:10 AM org.apache.coyote.http11.Http11BaseProtocol start

INFO: Starting Coyote HTTP/1.1 on http-8444

Nov 29, 2010 8:43:10 AM org.apache.jk.common.ChannelSocket init

INFO: JK: ajp13 listening on /0.0.0.0:8010

Nov 29, 2010 8:43:10 AM org.apache.jk.server.JkMain start

INFO: Jk running ID=0 time=0/15 config=null

Nov 29, 2010 8:43:10 AM org.apache.catalina.storeconfig.StoreLoader load

INFO: Find registry server-registry.xml at classpath resource

Nov 29, 2010 8:43:10 AM org.apache.catalina.startup.Catalina start

INFO: Server startup in 20716 ms

29 Nov 2010 08:47:05,509 WARN net.jazz.ajax.servlets.ResourceGraph

- Resource stylesheet "com.ibm.rational.connector.cq.web/ui/internal/wizard/templates/CQWizard.css" has an unresolved dependency on:

stylesheet "com.ibm.team.repository.web/resources/ui/internal/wizard/templates/WizardPage.css"

29 Nov 2010 08:47:55,790 WARN net.jazz.ajax.servlets.ResourceGraph - Resource stylesheet "com.ibm.rational.connector.cq.

web/ui/internal/wizard/templates/CQWizard.css" has an unresolved dependency on:

stylesheet "com.ibm.team.repository.web/resources/ui/internal/wizard/templates/WizardPage.css"
--------------------------------------

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Rachel Huang (361110) | answered Dec 05 '10, 2:24 p.m.
It turned out, that CQ gateway does not support 64-bit platform. I had the problem on a Windows 7 64-bit machine. I installed the connector on a Windows XP box, and was able to finish the configuration without any problems.

Hello, I'm following the tutorial to configure the CQ synchronizer. In cqconnector/cqsetup#/steps/3, I added "Project" and "Defect" to the selected record types, clicked "Next". It gave me the warning about changing the CQ schema and user db, I clicked "OK". However, it did not move to next step, instead, it gave me "x *** Folder not found." error at the top of this page.

What was wrong? I was using the Defect Tracking schema in CQ 7.1.1.

Thanks!

Rachel

permanent link
Lorelei Ngooi (1.5k22) | answered Dec 06 '10, 9:31 a.m.
JAZZ DEVELOPER
Please submit a defect on this. The CQ Connector gateway should work on 64-bit.

permanent link
Rachel Huang (361110) | answered Dec 07 '10, 7:25 p.m.
Defect created, 141422.

Thanks!

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