LDAP issue - no user found
After configuring LDAP, I tried to import a user from LDAP server into RTC. However, no user is returned when I enter an enterprise ID. Any thought? Thanks.
Here is a copy of the tearserver.properties file:
#This config update was requested by ADMIN. The old contents of this file were copied to C:\RTCm5a_YL\jazz\server\teamserver-1207076686848bakup.properties
#Tue Apr 01 14:04:46 CDT 2008
com.ibm.team.repository.server.repourl.port.http=9080
com.ibm.team.repository.changeEvent.expirationDefault=1209600
com.ibm.team.repository.db.jdbc.location=//pt200709newadt\:50000/JAZZ1\:fullyMaterializeLobData\=false;user\=db2admin;password\={password};
com.ibm.team.fulltext.indexLocation=workitemindex
com.ibm.team.repository.db.jdbc.password=(deleted)
com.ibm.team.repository.notification.mail.enabled=false
com.ibm.team.repository.ldap.registryUserName=adt_ldap
com.ibm.team.repository.ldap.registryLocation=ldap\://nbrdc1809.dir.svc.accenture.com\:389
com.ibm.team.repository.ldap.registryPassword=(deleted)
com.ibm.team.repository.db.vendor=DB2
com.ibm.team.repository.user.registry.type=LDAP
com.ibm.team.repository.changeEvent.expirationByType=com.ibm.team.workitem.WorkItem\:5184000 com.ibm.team.build.BuildResult\:172800
com.ibm.team.repository.ldap.baseUserDN=dc\=dir,dc\=svc,dc\=accenture,dc\=com
com.ibm.team.repository.changeEvent.expirationByCategory=SystemLog\:259200
com.ibm.team.repository.web.pageorder={"com.ibm.team.repository.web.admin"\: ,"com.ibm.team.process.web.projectArea"\: ,"com.ibm.team.process.web.projectAreaList"\: }
com.ibm.team.repository.ldap.baseGroupDN=ou\=adt_clearcase_non_admin,dc\=dir,dc\=svc,dc\=accenture,dc\=com
com.ibm.team.repository.server.repourl.port.https=9443
Here is a copy of the tearserver.properties file:
#This config update was requested by ADMIN. The old contents of this file were copied to C:\RTCm5a_YL\jazz\server\teamserver-1207076686848bakup.properties
#Tue Apr 01 14:04:46 CDT 2008
com.ibm.team.repository.server.repourl.port.http=9080
com.ibm.team.repository.changeEvent.expirationDefault=1209600
com.ibm.team.repository.db.jdbc.location=//pt200709newadt\:50000/JAZZ1\:fullyMaterializeLobData\=false;user\=db2admin;password\={password};
com.ibm.team.fulltext.indexLocation=workitemindex
com.ibm.team.repository.db.jdbc.password=(deleted)
com.ibm.team.repository.notification.mail.enabled=false
com.ibm.team.repository.ldap.registryUserName=adt_ldap
com.ibm.team.repository.ldap.registryLocation=ldap\://nbrdc1809.dir.svc.accenture.com\:389
com.ibm.team.repository.ldap.registryPassword=(deleted)
com.ibm.team.repository.db.vendor=DB2
com.ibm.team.repository.user.registry.type=LDAP
com.ibm.team.repository.changeEvent.expirationByType=com.ibm.team.workitem.WorkItem\:5184000 com.ibm.team.build.BuildResult\:172800
com.ibm.team.repository.ldap.baseUserDN=dc\=dir,dc\=svc,dc\=accenture,dc\=com
com.ibm.team.repository.changeEvent.expirationByCategory=SystemLog\:259200
com.ibm.team.repository.web.pageorder={"com.ibm.team.repository.web.admin"\: ,"com.ibm.team.process.web.projectArea"\: ,"com.ibm.team.process.web.projectAreaList"\: }
com.ibm.team.repository.ldap.baseGroupDN=ou\=adt_clearcase_non_admin,dc\=dir,dc\=svc,dc\=accenture,dc\=com
com.ibm.team.repository.server.repourl.port.https=9443
3 answers
Gary in order to debug your issue, we must first identify what is wrong
with the ldap query made. I have created Enhancement 49862 so the Jazz
server will publish the ldap query made to retrieve the users. I will
subscribe you to that enhancement.
gdang wrote:
with the ldap query made. I have created Enhancement 49862 so the Jazz
server will publish the ldap query made to retrieve the users. I will
subscribe you to that enhancement.
gdang wrote:
After configuring LDAP, I tried to import a user from LDAP server into
RTC. However, no user is returned when I enter an enterprise ID. Any
thought? Thanks.
Here is a copy of the tearserver.properties file:
#This config update was requested by ADMIN. The old contents of this
file were copied to
C:\RTCm5a_YL\jazz\server\teamserver-1207076686848bakup.properties
#Tue Apr 01 14:04:46 CDT 2008
com.ibm.team.repository.server.repourl.port.http=9080
com.ibm.team.repository.changeEvent.expirationDefault=1209600
com.ibm.team.repository.db.jdbc.location=//pt200709newadt\:50000/JAZZ1\:fullyMaterializeLobData\=false;user\=db2admin;password\={password};
com.ibm.team.fulltext.indexLocation=workitemindex
com.ibm.team.repository.db.jdbc.password=(deleted)
com.ibm.team.repository.notification.mail.enabled=false
com.ibm.team.repository.ldap.registryUserName=adt_ldap
com.ibm.team.repository.ldap.registryLocation=ldap\://nbrdc1809.dir.svc.accenture.com\:389
com.ibm.team.repository.ldap.registryPassword=(deleted)
com.ibm.team.repository.db.vendor=DB2
com.ibm.team.repository.user.registry.type=LDAP
com.ibm.team.repository.changeEvent.expirationByType=com.ibm.team.workitem.WorkItem\:5184000
com.ibm.team.build.BuildResult\:172800
com.ibm.team.repository.ldap.baseUserDN=dc\=dir,dc\=svc,dc\=accenture,dc\=com
com.ibm.team.repository.changeEvent.expirationByCategory=SystemLog\:259200
com.ibm.team.repository.web.pageorder={"com.ibm.team.repository.web.admin"\:
,"com.ibm.team.process.web.projectArea"\:
,"com.ibm.team.process.web.projectAreaList"\:
}
com.ibm.team.repository.ldap.baseGroupDN=ou\=adt_clearcase_non_admin,dc\=dir,dc\=svc,dc\=accenture,dc\=com
com.ibm.team.repository.server.repourl.port.https=9443
Gary,
Can you take a look at the server log? We print a info message if we are
able to successfully connect to the LDAP registry. The exception messages
are also logged in Eclipse error log (client) and WAS/tomcat log on the
server.
---- Balaji
"gdang" <gary.dang@accenture-dot-com.no-spam.invalid> wrote in message
news:fsu71s$300$1@localhost.localdomain...
Can you take a look at the server log? We print a info message if we are
able to successfully connect to the LDAP registry. The exception messages
are also logged in Eclipse error log (client) and WAS/tomcat log on the
server.
---- Balaji
"gdang" <gary.dang@accenture-dot-com.no-spam.invalid> wrote in message
news:fsu71s$300$1@localhost.localdomain...
After configuring LDAP, I tried to import a user from LDAP server into
RTC. However, no user is returned when I enter an enterprise ID. Any
thought? Thanks.
Here is a copy of the tearserver.properties file:
#This config update was requested by ADMIN. The old contents of this
file were copied to
C:\RTCm5a_YL\jazz\server\teamserver-1207076686848bakup.properties
#Tue Apr 01 14:04:46 CDT 2008
com.ibm.team.repository.server.repourl.port.http=9080
com.ibm.team.repository.changeEvent.expirationDefault=1209600
com.ibm.team.repository.db.jdbc.location=//pt200709newadt\:50000/JAZZ1\:fullyMaterializeLobData\=false;user\=db2admin;password\={password};
com.ibm.team.fulltext.indexLocation=workitemindex
com.ibm.team.repository.db.jdbc.password=(deleted)
com.ibm.team.repository.notification.mail.enabled=false
com.ibm.team.repository.ldap.registryUserName=adt_ldap
com.ibm.team.repository.ldap.registryLocation=ldap\://nbrdc1809.dir.svc.accenture.com\:389
com.ibm.team.repository.ldap.registryPassword=(deleted)
com.ibm.team.repository.db.vendor=DB2
com.ibm.team.repository.user.registry.type=LDAP
com.ibm.team.repository.changeEvent.expirationByType=com.ibm.team.workitem.WorkItem\:5184000
com.ibm.team.build.BuildResult\:172800
com.ibm.team.repository.ldap.baseUserDN=dc\=dir,dc\=svc,dc\=accenture,dc\=com
com.ibm.team.repository.changeEvent.expirationByCategory=SystemLog\:259200
com.ibm.team.repository.web.pageorder={"com.ibm.team.repository.web.admin"\:
,"com.ibm.team.process.web.projectArea"\:
,"com.ibm.team.process.web.projectAreaList"\:
}
com.ibm.team.repository.ldap.baseGroupDN=ou\=adt_clearcase_non_admin,dc\=dir,dc\=svc,dc\=accenture,dc\=com
com.ibm.team.repository.server.repourl.port.https=9443
Thank you both for the information.
The error message says, "ory.service.internal.userregistry.LDAPUserRegistry - Unable to connect to the LDAP registry server. Verify the server application is configured properly and that the LDAP server is reachable".
I'm able to telnet to the LDAP server thru port 389. So, I think the LDAP server is reachable. The error is most likely caused by incorrect configuration. Need to figure out what's wrong with the configuration.
The error message says, "ory.service.internal.userregistry.LDAPUserRegistry - Unable to connect to the LDAP registry server. Verify the server application is configured properly and that the LDAP server is reachable".
I'm able to telnet to the LDAP server thru port 389. So, I think the LDAP server is reachable. The error is most likely caused by incorrect configuration. Need to figure out what's wrong with the configuration.