Problem running tomcat as a service

Hi, I have a customer running RTC 2.0.0.2 ifix4 express on 64 bit Win 2003 server. I have tried to install to start as a service.

I have followed TN0010, copied over the 64bit tomcat5, and added the "-D" as mentioned in the tech doc. However I just get the following error message with no much more info. Not sure which config file it is trying to load. Tried checking permission on everything and seems OK. Checked no problem with virus checker, or any local security policy.

org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet equinoxbridgeservlet threw exception
java.lang.RuntimeException: CRJAZ1118I Unable to load server configuration.
at

-snip-
... 44 more

Hi, I have a customer running RTC 2.0.0.2 ifix4 express on 64 bit Win 2003 server. I have tried to install to start as a service.

I have followed TN0010, copied over the 64bit tomcat5, and added the "-D" as mentioned in the tech doc. However I just get the following error message with no much more info. Not sure which config file it is trying to load. Tried checking permission on everything and seems OK. Checked no problem with virus checker, or any local security policy.

org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet equinoxbridgeservlet threw exception
java.lang.RuntimeException: CRJAZ1118I Unable to load server configuration.
at

-snip-
... 44 more

Hi, I have a customer running RTC 2.0.0.2 ifix4 express on 64 bit Win 2003 server. I have tried to install to start as a service.

I have followed TN0010, copied over the 64bit tomcat5, and added the "-D" as mentioned in the tech doc. However I just get the following error message with no much more info. Not sure which config file it is trying to load. Tried checking permission on everything and seems OK. Checked no problem with virus checker, or any local security policy.

org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet equinoxbridgeservlet threw exception
java.lang.RuntimeException: CRJAZ1118I Unable to load server configuration.
at com.ibm.team.repository.common.transport.internal.configuration.OverridablePropertyFileServerConfiguration.failedToLoadServiceConfiguration(OverridablePropertyFileServerConfiguration.java:77)
at com.ibm.team.repository.common.transport.internal.configuration.OverridablePropertyFileServerConfiguration.getConfigFileInputStream(OverridablePropertyFileServerConfiguration.java:115)
at com.ibm.team.repository.common.transport.internal.configuration.OverridablePropertyFileServerConfiguration.getConfigFileInputStream(OverridablePropertyFileServerConfiguration.java:102)
at com.ibm.team.repository.common.transport.internal.configuration.OverridablePropertyFileServerConfiguration.loadProperties(OverridablePropertyFileServerConfiguration.java:126)
at com.ibm.team.repository.common.transport.internal.configuration.OverridablePropertyFileServerConfiguration.primGetProperties(OverridablePropertyFileServerConfiguration.java:186)
at com.ibm.team.repository.common.transport.internal.configuration.OverridablePropertyFileServerConfiguration.primGetValue(OverridablePropertyFileServerConfiguration.java:200)
at com.ibm.team.repository.common.transport.internal.configuration.AbstractServerConfigurationImpl.getString(AbstractServerConfigurationImpl.java:135)
at com.ibm.team.repository.common.transport.internal.registry.ConfigurationManager.getOverrideString(ConfigurationManager.java:85)
at com.ibm.team.repository.common.transport.internal.registry.ServiceConfiguration.fetchPropertyOverride(ServiceConfiguration.java:109)
at com.ibm.team.repository.common.transport.internal.registry.ServiceConfiguration.getOverrides(ServiceConfiguration.java:216)
at com.ibm.team.repository.common.transport.internal.registry.ServiceConfiguration.getConfigurationValues(ServiceConfiguration.java:179)
at com.ibm.team.repository.common.transport.internal.registry.ServiceConfiguration.getPropertiesMap(ServiceConfiguration.java:235)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindConfigurationProperties(AbstractActivationManagerOwner.java:214)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:582)
at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:254)
at com.ibm.team.repository.common.transport.services.TeamServiceRegistry.getService(TeamServiceRegistry.java:224)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.getServletConfigurationService(AbstractTeamServerServlet.java:1117)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.isAdminAccessAllowed(AbstractTeamServerServlet.java:1210)
at com.ibm.team.repository.servlet.TeamServerServlet.logSecuritySettings(TeamServerServlet.java:197)
at com.ibm.team.repository.servlet.TeamServerServlet.init(TeamServerServlet.java:193)
at javax.servlet.GenericServlet.init(GenericServlet.java:212)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.initializeDelegate(ServletManager.java:195)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:179)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:811)
Caused by: java.net.UnknownHostException: C
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:234)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.NetworkClient.openServer(NetworkClient.java:141)
at sun.net.ftp.FtpClient.openServer(FtpClient.java:503)
at sun.net.ftp.FtpClient.openServer(FtpClient.java:490)
at sun.net.www.protocol.ftp.FtpURLConnection.connect(FtpURLConnection.java:287)
at sun.net.www.protocol.ftp.FtpURLConnection.getInputStream(FtpURLConnection.java:369)
at java.net.URL.openStream(URL.java:1044)
at com.ibm.team.repository.common.transport.internal.configuration.OverridablePropertyFileServerConfiguration.getConfigFileInputStream(OverridablePropertyFileServerConfiguration.java:113)
... 44 more

Eventually tracked it down. Used customer's saved java config (from previous service setting) having been assured that it was correct. I can only assume that original 'saved' config was wrong and the correct config was never saved.

The offending entry was "JAZZ_HOME" where they had "C:\Program...." instead of "file:///C:/Program...."

Oops, beware of saved configs.

I think I am having the same issue. I have a brand new install and I'm feeling stupid for not knowing where to look for the "C:\Program...." .

I see it in the tomcat service properties, but there it was copied in straight form the IBM help.
So is the IBM help wrong or do I need to edit another file?

That works.
And now I back to an error that I had in another (test) env before and didn't get fixed.

The data warehouse stuff doesn't work.

On the team dashboards there are no graphs, just the error: Report loading failed: Schema 'CONFIG' does not exist

The Data collection job status says: Error fetching job history, ensure data warehouse is properly configured.

since I seem to run into this every time I setup a demo at a customer
site, I filed a defect.
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=183707