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RQM ClearQuest Bridge has stopped working

We have had the RQM - ClearQuest bridge successfully deployed since May with no issues. Within the last few days the Bridge has stopped working and is generating the following error when trying to create a Defect from a failed Execution Result:

The following server error occurred when connecting to the external provider. Please check with your administrator and try again later. Error 500: CRVSV0134E The value for property 'form-data-as-xml' is not in this proxy; it has not been set by the client nor requested from the server.

We have opened a PMR with IBM, but so far we do not have a solution.

Any thoughts?

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We're investigating this problem now, and of course support will be in contact about the PMR. I will follow up here if we find a workaround.

Thanks for your patience.

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Can you try validating your CQ schema in the Designer? If there are any errors or warnings, fixing them might work around this problem.

- Thanks, Sam

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We may have found a workaround for this problem.

The issue appears to be a problem with a list view control on a form. Somehow, the "Field Name" (or "Source Field") property for a list view's column header is being being removed from the schema. The fix is to set a value for the column header's "Field Name" property.

You can do that by following these steps:

1. In CQ Web, attempt to create a new record for ALL record types in your schema, even those not used by your RQM/CQ integration.

2. Note if any record types return a server 500 error instead of displaying the create record dialog.

3. For the record types that return a server 500, view their forms in CQ Designer.

4. For those forms in question, inspect all list view control column headers and verify they have a "Field Name" (or "Source Field", if you're using the Eclipse based CQ Designer) value. If they do not, specify a value.

5. Save the schema, apply it to your database, clear browser cache, and try again.

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Question asked: Sep 24 '10, 10:15 a.m.

Question was seen: 8,730 times

Last updated: Sep 24 '10, 10:15 a.m.

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