Error trying to open a document after exporing to MSWord
I have a document within RRC. Its content was created based on an existing MSWord, by using copy/paste utility.
The document looks fine in RRC, and I can open it within the tool.
But when I export it to MSWord format, I get the following error regardless I select the options to export links and other options or not.
"The XML file XX.doc cannot be opened because there are problems with the contents."
Details:
Ambiguous cell mapping encountered. Possible missing paragraph element.
<p> elements are required before eery </tc>.
I have this problem with 1 particular document. Other docs can be exported and opened without problems.
Thanks for any advise.
-- Claudia Callegari
The document looks fine in RRC, and I can open it within the tool.
But when I export it to MSWord format, I get the following error regardless I select the options to export links and other options or not.
"The XML file XX.doc cannot be opened because there are problems with the contents."
Details:
Ambiguous cell mapping encountered. Possible missing paragraph element.
<p> elements are required before eery </tc>.
I have this problem with 1 particular document. Other docs can be exported and opened without problems.
Thanks for any advise.
-- Claudia Callegari
7 answers
Would you be able to download that document and send it to us so we can review the xml content?
We'd also be very interested in the MSWord doc and the steps you followed in copy/pasting the text into RRC. Did you simply select and copy the entire document or copy and paste various parts?
And just to clarify, which version of RRC was being used at the time you copy/pasted the text? It matters less what version you have now (though we'd like to know that too) versus the version that was used at the time of the original paste (in case they were different versions).
We'd also be very interested in the MSWord doc and the steps you followed in copy/pasting the text into RRC. Did you simply select and copy the entire document or copy and paste various parts?
And just to clarify, which version of RRC was being used at the time you copy/pasted the text? It matters less what version you have now (though we'd like to know that too) versus the version that was used at the time of the original paste (in case they were different versions).
Thanks for the quick response.
Sure, I will send both the original outline, and the exported MsWord document.
We are using RRC 2.0.0.1, and I have just tried to reproduce the problem from scratch and it still happens.
Regarding the method, I did not copy & paste sections, just selected the whole content and pasted into the RRC specification document.
--Claudia
Sure, I will send both the original outline, and the exported MsWord document.
We are using RRC 2.0.0.1, and I have just tried to reproduce the problem from scratch and it still happens.
Regarding the method, I did not copy & paste sections, just selected the whole content and pasted into the RRC specification document.
--Claudia
Sorry, I should have been more clear. Don't "export" the document to Word. I need you to "download" the document as a file (not an archive). That way I can see the actual xml produced from the copy/paste.
Also thanks for letting us know this was using 2.0.0.1. We have actually fixed several problems with copy/paste in 2.0.0.2 and i will check if that version fixes your particular situation. Are you able to move to that newer version if it is indeed fixed there?
Also thanks for letting us know this was using 2.0.0.1. We have actually fixed several problems with copy/paste in 2.0.0.2 and i will check if that version fixes your particular situation. Are you able to move to that newer version if it is indeed fixed there?