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Internal Server Errors on Project Share


michael garvin (116119) | asked Feb 29 '08, 7:39 p.m.
Hi, I'm trying to evaluate Jazz for use as our corporate ALM framework, but unfortunately the Jazz Client seems to have a bug that I can't get around. When I try to "Share Project" to get source code from one member of a project to the others, it starts to setup the outgoing change, but then it bails with the cryptic error "Internal Server Error", something about an HTTP 500 error code.

The project being shared is just a simple HelloWorld Java class in a package of the same name...nothing facy! I tried sharing to my project stream as couple of different project members, one was on the same machine as the Jazz server, one was not, both returend the same error message.

Once it bails on the partial sharing, the pedning changes view shows the attempted outgoing change, but I can't actually do a Deliver on it (its greyed out in the context menu).

Any suggestions on what I can do to try and get a more detailed error messsage? Any suggestions on what to do for setting up the initial stream of the project? Maybe I've configured something wrong...I really think the tool should handle things more gracefully if I did configure something wrong though.

My frustration level with the tool is pretty high already, but I want to give it as fair a shake as I can. It looks like there is great potential in this tool. If you have any suggestions on how I can get around this problem, let me know...

ps. On the Jazz Server I did not setup an SCM (Clearcase, Subversion, CVS etc)...is it required to do share code from team member to team member? Maybe that is throwing it off? Again a more appropriate error message woudl be...appropriate.

(^_^)/
mike.

mgarvin@nortel.com

5 answers



permanent link
michael garvin (116119) | answered Feb 29 '08, 8:04 p.m.
Looks like I just didn't create my workspace repositories the right way...I tried it again and with fresh workspaces for each user I can share code with no problem :)

The error message isn't very helpful though :(

(^_^)/
mike.

permanent link
Geoffrey Clemm (30.1k33035) | answered Feb 29 '08, 8:18 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Mike,

Sorry to hear you've been running into difficulties!

The Jazz server has its own built-in SCM, so you don't need to set up
another one.

I've never seen an error like the one you describe, so just to verify
what is working:
- I assume you were able to create streams and workspaces?
- Were you able to create and save workitems?

What platform/OS are you running on?
Also, are you using the beta2 bits, or the more recent M5 bits?

Cheers,
Geoff


dinobot71 wrote:
Hi, I'm trying to evaluate Jazz for use as our corporate ALM
framework, but unfortunately the Jazz Client seems to have a bug that
I can't get around. When I try to "Share Project" to get
source code from one member of a project to the others, it starts to
setup the outgoing change, but then it bails with the cryptic error
"Internal Server Error", something about an HTTP 500 error
code.

The project being shared is just a simple HelloWorld Java class in a
package of the same name...nothing facy! I tried sharing to my
project stream as couple of different project members, one was on the
same machine as the Jazz server, one was not, both returend the same
error message.

Once it bails on the partial sharing, the pedning changes view shows
the attempted outgoing change, but I can't actually do a Deliver on
it (its greyed out in the context menu).

Any suggestions on what I can do to try and get a more detailed error
messsage? Any suggestions on what to do for setting up the initial
stream of the project? Maybe I've configured something wrong...I
really think the tool should handle things more gracefully if I did
configure something wrong though.

My frustration level with the tool is pretty high already, but I want
to give it as fair a shake as I can. It looks like there is great
potential in this tool. If you have any suggestions on how I can get
around this problem, let me know...

ps. On the Jazz Server I did not setup an SCM (Clearcase, Subversion,
CVS etc)...is it required to do share code from team member to team
member? Maybe that is throwing it off? Again a more appropriate
error message woudl be...appropriate.

(^_^)/
mike.

mgarvin@nortel.com

permanent link
Geoffrey Clemm (30.1k33035) | answered Feb 29 '08, 8:18 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Glad to hear it's working now, but we would like to track down what
happened originally (we consider an unhelpful error messages a
significant bug!)

If you can reproduce that error, or can describe what was different
between when it didn't work and when it did work, that would be great!

Cheers,
Geoff

dinobot71 wrote:
Looks like I just didn't create my workspace repositories the right
way...I tried it again and with fresh workspaces for each user I can
share code with no problem :)

The error message isn't very helpful though :(

(^_^)/
mike.

permanent link
John Camelon (1.7k14) | answered Mar 02 '08, 2:38 p.m.
JAZZ DEVELOPER
There should have been an entry in the eclipse error log with a stack
trace that could be useful for us to determine the exact failure.

JohnC
SCM Server

dinobot71 wrote:
Hi, I'm trying to evaluate Jazz for use as our corporate ALM
framework, but unfortunately the Jazz Client seems to have a bug that
I can't get around. When I try to "Share Project" to get
source code from one member of a project to the others, it starts to
setup the outgoing change, but then it bails with the cryptic error
"Internal Server Error", something about an HTTP 500 error
code.

The project being shared is just a simple HelloWorld Java class in a
package of the same name...nothing facy! I tried sharing to my
project stream as couple of different project members, one was on the
same machine as the Jazz server, one was not, both returend the same
error message.

Once it bails on the partial sharing, the pedning changes view shows
the attempted outgoing change, but I can't actually do a Deliver on
it (its greyed out in the context menu).

Any suggestions on what I can do to try and get a more detailed error
messsage? Any suggestions on what to do for setting up the initial
stream of the project? Maybe I've configured something wrong...I
really think the tool should handle things more gracefully if I did
configure something wrong though.

My frustration level with the tool is pretty high already, but I want
to give it as fair a shake as I can. It looks like there is great
potential in this tool. If you have any suggestions on how I can get
around this problem, let me know...

ps. On the Jazz Server I did not setup an SCM (Clearcase, Subversion,
CVS etc)...is it required to do share code from team member to team
member? Maybe that is throwing it off? Again a more appropriate
error message woudl be...appropriate.

(^_^)/
mike.

mgarvin@nortel.com

permanent link
michael garvin (116119) | answered Mar 03 '08, 1:08 p.m.
I'll get back to you guys with a whatever I can see in the logs...

Thanks for the follow up...

(^_^)/
mike.

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