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question asked: Apr 30 '10, 4:54 p.m.
question was seen: 4,650 times
last updated: Feb 21 '13, 10:55 a.m.

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How to customize defect #s in RTC?

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Basil Kanneth (21●3) | asked Apr 30 '10, 4:54 p.m.
Hi,

Is it possible to customize the actual defect # in RTC? By this, I mean, say if I were to create a new 'Defect'; once I enter all the info and click 'save', it creates a new defect #; eg Defect 8677. Instead of 8677, is there a way for me to tell RTC to create a # that I want? Also, is it possible to change the 8677 later on to something like 8677.1 ?

Thanks,
Basil

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Patrick Streule (4.9k●2●1) | answered May 01 '10, 4:10 a.m.
JAZZ DEVELOPER
Is it possible to customize the actual defect # in RTC? By this, I
mean, say if I were to create a new 'Defect'; once I enter all the
info and click 'save', it creates a new defect #; eg Defect 8677.
Instead of 8677, is there a way for me to tell RTC to create a # that
I want? Also, is it possible to change the 8677 later on to something
like 8677.1 ?

Currently, this is not possible.

--
Regards,
Patrick
Jazz Work Item Team
Comments
Prasad Mandre commented Feb 21 '13, 8:11 a.m.

Is it possible to customize the actual defect # in RTC 3.0.1.1 now ?
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wolfgang steindl (206●10●11) | answered Feb 21 '13, 9:41 a.m.
No. And it is also not possible in 4.x.

But what about to create a custom field? Initially you can set the value from the work item id and if you want a different value you can modify this!
Comments
Prasad Mandre commented Feb 21 '13, 10:01 a.m.

Yes , this is possible. But I wanted to generate Defect ID from scratch for our nre project but in process of testing configuration I had to create many defects. Now i cant delete those work items also and they are showing up in reports. Is there any way to reset Defect ID no?

wolfgang steindl commented Feb 21 '13, 10:55 a.m.

Not sure what you want to achieve. Do you want to delete the work items so that they do not show up in reports?

However, consider the WI id as a unique key for the DB and it has no business meaning for you. If you need a field that hast a busniess meaning to you you should go for the custom field.

wolfgang

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