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After migration: Where are my reports

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Nixon Cheaz
(6●1) Apr 27 '10, 3:13 p.m.
Hi,
I performed a migration using a repotools backup from one RTC 2.0.0.2 server to another RTC. The backup was restored successfully and everything seems to be working ok, except for the reports. When I try to run a report, it appears to run successfully, but the generated PNG image is not found. This shows up in the browser as a missing image(red X) icon in place.

Has anyone seen this? Please help.

Thanks.

- Nixon

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Rafik Jaouani
JAZZ DEVELOPER (5.0k●1●6) Apr 28 '10, 10:14 p.m.
I have not seen this.

Can you please create a work item and attach a screen grab?

Can you also please look at the server log and look for errors: look for the strings: birt, reports, datawarehouse?

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James Moody
JAZZ DEVELOPER (3.3k●2●4) Apr 30 '10, 1:43 p.m.
On 4/27/2010 3:22 PM, ncheaz wrote:
Hi,
I performed a migration using a repotools backup from one RTC 2.0.0.2
server to another RTC. The backup was restored successfully and
everything seems to be working ok, except for the reports. When I
try to run a report, it appears to run successfully, but the
generated PNG image is not found. This shows up in the browser as a
missing image(red X) icon in place.

Has anyone seen this? Please help.

Thanks.

- Nixon


Any chance that your temporary directory is not writable?

james
RTC Reports Team Lead

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Nixon Cheaz
(6●1) May 17 '10, 1:50 p.m.
Please disregard. This was caused by a proxy misconfiguration on the server side. The reports are showing after the proxy settings were corrected.

Thanks.


On 4/27/2010 3:22 PM, ncheaz wrote:
Hi,
I performed a migration using a repotools backup from one RTC 2.0.0.2
server to another RTC. The backup was restored successfully and
everything seems to be working ok, except for the reports. When I
try to run a report, it appears to run successfully, but the
generated PNG image is not found. This shows up in the browser as a
missing image(red X) icon in place.

Has anyone seen this? Please help.

Thanks.

- Nixon


Any chance that your temporary directory is not writable?

james
RTC Reports Team Lead

0 votes

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Question asked: Apr 27 '10, 3:13 p.m.

Question was seen: 5,729 times

Last updated: Apr 27 '10, 3:13 p.m.

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