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question asked: Apr 26 '10, 4:06 p.m.
question was seen: 5,132 times
last updated: Apr 26 '10, 4:06 p.m.

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Cannot find rdm/rootservices

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Eduardo Mylonas da Silva (234●2●25●19) | asked Apr 26 '10, 4:06 p.m.
I am preparing RRC for CALM Integration.

One of the steps is to check if the rootservices is working, but I have a problem there. When I try to access https://rrc_local:9443/rdm/rootservices, I get the following:

"Response: 500Internal Server Errornull"

I should get the content of the rootservices file.

How do I fix this?

Thanks
Eduardo

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Steven Jin (106●9●7) | answered Apr 27 '11, 3:59 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
I have encountered the same error when I setup RRC 2004. I later realized that I did not run the setup correctly.

I was running https://localhost:9443/jazz/setup.

Once I re-ran the setup using https://localhost:9443/rdm/setup, everything worked.
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Eduardo Mylonas da Silva (234●2●25●19) | answered Apr 27 '11, 4:06 p.m.
I have encountered the same error when I setup RRC 2004. I later realized that I did not run the setup correctly.

I was running https://localhost:9443/jazz/setup.

Once I re-ran the setup using https://localhost:9443/rdm/setup, everything worked.


Thank you for the reply. My problem was that I was using and underscore "_" in the hostname. Once I removed the underscore from the hostname, the problem was fixed.

I contacted Rational and they released a TechNote about this.

Thanks.

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