Cannot find rdm/rootservices
![](http://jazz.net/_images/myphoto/434a1ed72652a9051b9dbb38fb65a48a.jpg)
I am preparing RRC for CALM Integration.
One of the steps is to check if the rootservices is working, but I have a problem there. When I try to access https://rrc_local:9443/rdm/rootservices, I get the following:
"Response: 500Internal Server Errornull"
I should get the content of the rootservices file.
How do I fix this?
Thanks
Eduardo
One of the steps is to check if the rootservices is working, but I have a problem there. When I try to access https://rrc_local:9443/rdm/rootservices, I get the following:
"Response: 500Internal Server Errornull"
I should get the content of the rootservices file.
How do I fix this?
Thanks
Eduardo
2 answers
![](http://jazz.net/_images/myphoto/434a1ed72652a9051b9dbb38fb65a48a.jpg)
I have encountered the same error when I setup RRC 2004. I later realized that I did not run the setup correctly.
I was running https://localhost:9443/jazz/setup.
Once I re-ran the setup using https://localhost:9443/rdm/setup, everything worked.
Thank you for the reply. My problem was that I was using and underscore "_" in the hostname. Once I removed the underscore from the hostname, the problem was fixed.
I contacted Rational and they released a TechNote about this.
Thanks.