Failed to locate previously fetched file
Hi Team,
I am unable to install RQM 2001 ifix02 as I get the following errors using Installation Mgr as I receive the following errors: "com.ibm.cic.agent.core.CacheManager$CacheManagerException: Failed to locate previously fetched file at D:\apps\IBM\IBMIMShared\native\tomcat.common_5.5.23.20080502.zip."
THe file 'tomcat.common_5.5.23.20080502.zip' is present at location 'D:\apps\IBM\IBMIMShared\native\tomcat.common_5.5.23.20080502.zip'.
Any help to resovle the same will be appreciated.
Regards,
Kunal
I am unable to install RQM 2001 ifix02 as I get the following errors using Installation Mgr as I receive the following errors: "com.ibm.cic.agent.core.CacheManager$CacheManagerException: Failed to locate previously fetched file at D:\apps\IBM\IBMIMShared\native\tomcat.common_5.5.23.20080502.zip."
THe file 'tomcat.common_5.5.23.20080502.zip' is present at location 'D:\apps\IBM\IBMIMShared\native\tomcat.common_5.5.23.20080502.zip'.
Any help to resovle the same will be appreciated.
Regards,
Kunal
Accepted answer
Note: This post is 5+ years old.
Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help). If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).
Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help). If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).