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question asked: Apr 13 '10, 4:13 p.m.
question was seen: 4,877 times
last updated: Apr 13 '10, 4:13 p.m.

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Are defects created in RTC thru integration visible in RQM

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Karen Steele (1.2k●4●139●148) | asked Apr 13 '10, 4:13 p.m.
SO I probably should know this, but if I have RTC setup as the change management and/or defect provider, how does one see them in RQM - I can't get any of the reports to show the entries ...

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Patrick Van Zandt (1.2k●1) | answered Apr 13 '10, 8:51 p.m.
JAZZ DEVELOPER
SO I probably should know this, but if I have RTC setup as the change management and/or defect provider, how does one see them in RQM - I can't get any of the reports to show the entries ...

Hi Karen,

For better or worse, this is a factor of the current design of this integration. See: Technote 1377864 - "RQM reports do not show RTC related defects".

Regards,
Patrick
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Karen Steele (1.2k●4●139●148) | answered Apr 15 '10, 9:38 a.m.
SO I probably should know this, but if I have RTC setup as the change management and/or defect provider, how does one see them in RQM - I can't get any of the reports to show the entries ...

Hi Karen,

For better or worse, this is a factor of the current design of this integration. See: Technote 1377864 - "RQM reports do not show RTC related defects".

Regards,
Patrick

Thats what I thought thanks ... I just needed my own sanity checking to ensure I was giving out the right info :D
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Hemant Suri (6) | answered May 25 '10, 1:39 a.m.
I have hit a similar issue when I use RQM C/ALM - RTC as the defect, user story tracking system. RQM Work item #11200 does not seem to give a clear solution to the issue. Is there a workaround?

Thanks

- Hemant

SO I probably should know this, but if I have RTC setup as the change management and/or defect provider, how does one see them in RQM - I can't get any of the reports to show the entries ...

Hi Karen,

For better or worse, this is a factor of the current design of this integration. See: Technote 1377864 - "RQM reports do not show RTC related defects".

Regards,
Patrick

Thats what I thought thanks ... I just needed my own sanity checking to ensure I was giving out the right info :D

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